Summary
Overview
Work History
Education
Skills
Accomplishmentsandinvolvement
Timeline
Generic

Sherry Bridges

Richmond,TX

Summary

Highly Motivated professional dedicated to making a profitable and successful impact in Health Care Management by drawing on result-driven sales, client relationships, and customer service. Dedicated and proactive leader focused on patient satisfaction with a talent for developing loyal relationships that directly influence business and revenue growth. Outstanding capacity to provide knowledgeable and personable service to drive repeat and referral business. Maintain ongoing personal development and professional credentials to provide service that meets and exceeds the expectation of this company. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

18
18
years of professional experience

Work History

Cardiac Cath Lab & Cardiac Cath Lab Recovery Manager

Memorial Hermann Katy
08.2017 - 04.2022
  • Reduced the time taken for recoveries by optimizing processes, resulting in faster growth with existing resources.
  • Mentored team members to strengthen their skills, improving overall team performance in managing patient and physician experiences.
  • Developed strong relationships with external departments to facilitate smoother collaborations.
  • Enhanced patient satisfaction with timely updates on wait times and progress and detailed attention to needs.
  • Increased efficiency within the department by identifying areas for process improvement and implementing changes accordingly.
  • Reduced waste and pursued revenue development strategies to keep department aligned with operational targets.
  • Managed senior-level personnel in multiple disciplines
  • Developed and served as an instructor for Cath Lab Nurse and Tech fellowship program with 95% retention and success rate solving the need for competent cath lab staff throughout the system including data analysis and publication of program.

Cardiac Cath Lab Manager

Cypress Fairbanks Medical Center
12.2016 - 08.2017

Facility was bought and closed within 5 months of accepting position.

Director Cardiac Services, Chest Pain Executive Sp

College Station Medical Center
05.2013 - 12.2016
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
  • Facilitated cross-functional collaboration for improved decision-making processes within the organization.
  • Improved project efficiency with strategic planning, resource allocation, and time management practices.
  • Leveraged professional networks and industry knowledge to strengthen staff development.
  • Negotiated favorable contracts with vendors for reduced costs and improved service quality.
  • Increased company revenue by streamlining processes and implementing cost-saving measures.
  • Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
  • Improved team morale and productivity by implementing comprehensive professional development program.
  • Previously lead up to 78 employees, including Cath Lab, Tele, Cardiac Monitoring, and PCU with multiple licensure including Radiology Technologist, Cardiovascular Technologist, Respiratory Therapist, Registered Nurses and Licensed Vocational Nurses.
  • Increased core measure compliance from 75% to 99% within 6 months.
  • Increased HCAHPS scores for Tele and PCU by 26 percentiles in Willingness to Recommend.
  • Decreased Cath Lab PMR from 35% to 100%
  • Streamlined processes to increase productivity and efficiency in the Cath Lab including restructuring the staffing plan to eliminate the need for 4 FTE’s to accommodate for a loss in volume due to loss of physicians.
  • Implemented an education and preceptor program to decrease overhead and build physician confidence in the Telemetry nurses ability to provide superior care.
  • Coordinated Cycle V chest pain Accreditation process. including developing and modifying process to meet guidance standards

Director Cardiac Services, Director Pulmonary Services, Chest Pain

Lake Granbury Medical Center
04.2009 - 02.2012

· Implemented an education and preceptor program to decrease overhead and build physician confidence in the Telemetry nurses ability to provide superior care.

· Coordinated Cycle V chest pain Accreditation process.

· Developed and implemented the Cardiac Service Line at LGMC including successful launch of the Cardiac Cath Lab

· Developed and lead the committee to gain Chest Pain Accreditation within two years of opening service line

· Successfully managed multiple departments with several disciplines within the group

· Managed the opening of Cardiac Cath Labs of two separate facilities including participation in all inspections to ensure the departments would open on schedule as well as meet all JCAHO, TDA, and OSHA requirements

· Coordinated with engineers, administration and plant ops during the opening of the department while managing staff, ensuring physician satisfaction and above all else patient safety

  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.

Revenue and Data Coordinator, Product Manager, Charge Nurse, PRN House Supervisor, Cardiac Cath Lab, ICU, CVPCU, PCU

Abilene Regional Medical Center
02.2004 - 04.2009
  • Ensured timely completion of projects by efficiently coordinating cross-functional teams involved in EMR, Coding and billing activities.
  • Ensured compliance with industry standards and regulations regarding sensitive information handling protocols, maintaining strict confidentiality where necessary.
  • Conducted thorough audits on existing databases to identify errors, inconsistencies, or areas needing improvement.
  • Developed comprehensive documentation to facilitate a seamless transfer of knowledge among team members and stakeholders.
  • Collaborated closely with IT department to address technical issues affecting the accessibility or reliability of stored information.
  • Leveraged advanced Excel functions for data manipulation and analysis.
  • Applied data validation procedures to support and enforce data integrity.
  • Located and corrected data entry errors and reported to management.
  • Developed polished visualizations to share results of data analyses.
  • Assisted physicians with diagnostic and interventional procedures, ensuring optimal patient care and safety.
  • Minimized complications by identifying and responding to emergent situations promptly and efficiently.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
  • Mentored and supervised junior nurses, fostering a supportive and professional work environment.
  • Served as a liaison between nursing staff, physicians, and management, fostering open communication channels among all parties involved in patient care.
  • Oversaw regulatory compliance measures across various departments, ensuring adherence to laws governing healthcare organizations at all levels of operation.
  • Minimized disruptions to hospital operations with efficient coordination of staff and patient placement in the facility.

Education

Bachelors of Science in Nursing -

Purdue University Global
03.2020

Associates in Nursing -

Excelsior College
10.2006

LVN Program -

Cisco Junior College
05.2001

Skills

  • Team Leadership
  • Verbal and written communication
  • Complex Problem-Solving
  • Staff Training and Development
  • Operations Management
  • Project Management
  • Cross-Functional Teamwork
  • Budget Control

Accomplishmentsandinvolvement

  • Development and Implementation of Cath Lab Fellowship including teaching during the first cohort at MHHS.
  • Co-Chair Education Collaborative MHHS.
  • Memorial Hermann Cath Lab Leadership Council Chair.
  • Lead MHHS Katy Cath Lab over the past 3 years with exponential growth, which initiated the need for expansion into a third procedure room.
  • Developed and implementation of PICC team.
  • Moved department from 75% traveler staffed to an engaged tier one full time staff (22 fte’s) at MHHS Katy.
  • Development and design plan of expansion project to include third procedure room and build out of Cath Lab Recover from six to ten bays.
  • Previously lead up to 78 employees, including Cath Lab, Tele, Cardiac Monitoring, and PCU with multiple licensure including Radiology Technologist, Cardiovascular Technologist, Respiratory Therapist, Registered Nurses and Licensed Vocational Nurses.
  • Increased core measure compliance from 75% to 99% within 6 months.
  • Increased HCAHPS scores for Tele and PCU by 26 percentiles in Willingness to Recommend.
  • Decreased Cath Lab PMR from 35% to 100%
  • Streamlined processes to increase productivity and efficiency in the Cath Lab including restructuring the staffing plan to eliminate the need for 4 FTE’s to accommodate for a loss in volume due to loss of physicians.
  • Implemented an education and preceptor program to decrease overhead and build physician confidence in the Telemetry nurses ability to provide superior care.
  • Coordinated Cycle V chest pain Accreditation process.
  • Developed and implemented the Cardiac Service Line at LGMC including successful launch of the Cardiac Cath Lab
  • Developed and lead the committee to gain Chest Pain Accreditation within two years of opening service line
  • Successfully managed multiple departments with several disciplines within the group
  • Managed the opening of Cardiac Cath Labs of two separate facilities including participation in all inspections to ensure the departments would open on schedule as well as meet all JCAHO, TDA, and OSHA requirements
  • Coordinated with engineers, administration and plant ops during the opening of the department while managing staff, ensuring physician satisfaction and above all else patient safety
  • Active volunteer for the American Heart Association, Chairperson for AHA Go Red for Women Brazos Valley Luncheon 2016

Timeline

Cardiac Cath Lab & Cardiac Cath Lab Recovery Manager

Memorial Hermann Katy
08.2017 - 04.2022

Cardiac Cath Lab Manager

Cypress Fairbanks Medical Center
12.2016 - 08.2017

Director Cardiac Services, Chest Pain Executive Sp

College Station Medical Center
05.2013 - 12.2016

Director Cardiac Services, Director Pulmonary Services, Chest Pain

Lake Granbury Medical Center
04.2009 - 02.2012

Revenue and Data Coordinator, Product Manager, Charge Nurse, PRN House Supervisor, Cardiac Cath Lab, ICU, CVPCU, PCU

Abilene Regional Medical Center
02.2004 - 04.2009

Bachelors of Science in Nursing -

Purdue University Global

Associates in Nursing -

Excelsior College

LVN Program -

Cisco Junior College
Sherry Bridges