Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Sherry Carlsen

Bismarck,ND

Summary

Proven success working in an office environment or remotely. Personable and experienced employee who displays a high level of communication skills and multitasking ability. Excellent skill set, but willing to continually learn new techniques relative to the business.

Overview

16
16
years of professional experience

Work History

Court Clerk

Payson Regional Courts
04.2021 - 08.2023
  • Assist with customer service over the phone and in person. Provide customer service, provide policy and procedural answers to questions related to civil, criminal issues and traffic cases.
  • Maintain filing system, process department mail including motions and other filings related to case processing and management.
  • Process incoming civil cases, small claims cases, orders of protection, injunctions against harassment, and forcible detainers.
  • Provided assistance to attorneys and court personnel in courtroom
  • Maintained organized filing systems for easy retrieval of case files and supporting documentation.
  • Processes incoming cases and orders, accepts and processes customers cash and credit card payments, balancing daily deposits, conducting, and assisting with annual audits.

Branch Office Administrator

Edward Jones Financial
05.2019 - 04.2021
  • Adept in Technology which consists of data entry, calendars, reports, and a thorough understanding of computer software, browsers, and operating systems.
  • Held to a high standard of verbal and written communication skills, customer service with a friendly and positive attitude.
  • Provides excellent organization, strategic planning, and time management skills.
  • Anticipates needs of customers and is very detail oriented.

Legal Clerk II – Charging Unit

Phoenix City Courts
08.2015 - 11.2018
  • Preformed daily customer and law inquiries by answering all incoming phone calls.
  • Scheduled appointments for lawyers and acted as liaison.
  • Researching, compiling, and processing incoming and outgoing mail
  • Enter information in database(s), court records, and/or legal case files.

Legal Assistant II

Arizona Attorney Generals Office
10.2012 - 04.2014
  • Acted as the point of contact for all incoming requests by email, phone and in person.
  • Provided excellent customer service in a timely and appropriate manner.
  • Train new employees and coworkers on computer programs and office equipment.

Legal Assistant II – Criminal

Pinal County Attorneys
05.2007 - 09.2012
  • Correspondence daily with clients, doctors, attorneys, and judges.
  • Prepared legal complaints, summons, motions, subpoenas, letters, and warrants.
  • Managed client/victim service matter including conflicts, preparation of new client/matter memo(s), interviews, and communications.

Education

High School Diploma -

Maurice Orange City High School
Orange City, IA
05-1980

Cosmetology License - Cosmetology

Stewarts School of Cosmetology
Sioux City, IA
05-1982

Skills

  • Strong organization
  • Data entry
  • Court procedures
  • Document preparation
  • Courtroom procedures
  • Office management
  • Docket management
  • File management
  • Court processes
  • Case file preparation

Awards

Recipient 2016 City of Phoenix Incredible Award, Recipient 2013 Rising Star Award from Arizona State Attorney General

Timeline

Court Clerk

Payson Regional Courts
04.2021 - 08.2023

Branch Office Administrator

Edward Jones Financial
05.2019 - 04.2021

Legal Clerk II – Charging Unit

Phoenix City Courts
08.2015 - 11.2018

Legal Assistant II

Arizona Attorney Generals Office
10.2012 - 04.2014

Legal Assistant II – Criminal

Pinal County Attorneys
05.2007 - 09.2012

High School Diploma -

Maurice Orange City High School

Cosmetology License - Cosmetology

Stewarts School of Cosmetology

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Sherry Carlsen