Sherry Clevenger

Assisted in training staff on store policies and procedures.

Coordinated inventory management to maintain stock levels.

Supported visual merchandising efforts to enhance product presentation.

Engaged with customers to address inquiries and provide service.

Implemented daily cash handling procedures for accurate transactions.

Maintained cleanliness and organization throughout the store environment.

Collaborated with team members to ensure efficient operations during peak hours.

Utilized point-of-sale systems for processing sales and returns effectively.

Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

Managed inventory control, cash control, and store opening and closing procedures.

Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.

Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Maintained hiring, training and mentoring new staff members.

Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.

Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.

Approved regular payroll submissions for employees.

Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Set effective store schedules based on forecasted sales.

Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.

Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.

Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.

Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.

Fostered culture of excellence and accountability among staff, resulting in higher employee morale and lower turnover rates.

Interacted well with customers to build connections and nurture relationships.

Customer service geared towards state issued-issued food assistance programs (EBT and WIC), Western Union transactions, retail and bill pay transactions.

Completing money order, fax, copy, and check cashing transactions.

Resolve through telecommunications, issues that customers might have with third-party services.

Producing fair work schedules for all co-workers.

Check-in inventory, and payout for all vendor and store deliveries.

Submitting time cards into employee payroll department for employee paychecks.

Item maintenance on store prices, weekly and bi-weekly advertisements, producing in-store ad-flyers for customers to find further pricing deals with ease.

Handling and filing of all invoices incoming and out going money and checks pertaining to the financial institutions withdrawals, deposits, and on-site cash handling, to prevent fraud.

Led visual merchandising initiatives, enhancing product displays to attract customers and boost sales visibility.

Rotated merchandise and displays to feature new products and promotions.

Created and maintained safe and secure work environments for employees.

Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.