Sherry Collier

Securely delivered customers orders on time and Securely safe.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Supervised guests at front counter, answering questions regarding products.
• Trained new employees on proper protocols and customer service standards.
• Trained and guided team members to maintain high productivity and performance metrics.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Implemented innovative programs to increase employee loyalty and reduce turnover.
• Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Raised property accuracy and accountability by creating new automated tracking method.
• Developed and maintained relationships with customers and suppliers through account development
• Improved marketing to attract new customers and promote business by 30% in first 6 months.

• Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
• Inspected vehicle before and after every trip and conducted minor repairs.
• Finalized daily logs on schedule to update internal records and uphold DOT requirements.
• Dropped and hooked trailers and changed configuration of equipment.
• Maintained safe driving record by observing road rules, remaining cautious, and alert in unfamiliar areas and keeping control of vehicle.
• Maintained daily, legible DOT log book and submitted corresponding documents.
• Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
• Operated with safety and skill to avoid accidents and delays.
• Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
• Inspected trucks for malfunctions and reported vehicles to management for corrective action.
• Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
• Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
• Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
• Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Worked well in a team setting, providing support and guidance.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.
• Managed time efficiently in order to complete all tasks within deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Excellent communication skills, both verbal and written.
• Strengthened communication skills through regular interactions with others.
• Worked flexible hours across night, weekend and holiday shifts.
• Paid attention to detail while completing assignments.