Sherry Davis
San Antonio,TX
Summary
Dynamic sales professional with a proven track record at Circle K, excelling in customer focus and team coordination. Skilled in budget management and POS systems, I effectively trained associates, resolved customer issues, and drove revenue through strategic upselling. Committed to enhancing customer satisfaction and loyalty in fast-paced environments.
Driven Lead Sales Associate with proven success in leadership roles and extensive knowledge of Circle k sales. Committed to exceeding goals, working closely with coworkers and closing sales quickly. Expertise in various sales tactics and negotiations.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Lead Sales Associate
Circle K
07.2017 - 06.2025
- Trained, coached, and mentored new sales associates for maximum performance.
- Performed inventory control procedures to manage stock.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
- Handled cash register operations and customer transactions to process payments.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
Assistant Manager, Customer Service
7Eleven
04.2012 - 07.2017
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Followed through with client requests to resolve problems.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Took ownership of customer issues and followed problems through to resolution.
Sales Associate
Goodwill Industries in San Antonio Tx
01.2010 - 03.2012
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
Education
High School Diploma -
Medina Valley HS
Castroville, TXCertificate - Small Business,Food Service Management Certified
Blinn College
Bryan, TX04-2004
Skills
- Budget management
- Customer focus
- Food and beverage service
- POS systems
- Team coordination
- Goal oriented
- Negotiation
- Mentoring and training
- Upselling and cross selling
Accomplishments
- Supervised team of 20 staff members.
Certification
- CPSP - Certified Professional Sales Person
Languages
English
Full Professional
Timeline
Lead Sales Associate
Circle K
07.2017 - 06.2025
Assistant Manager, Customer Service
7Eleven
04.2012 - 07.2017
Sales Associate
Goodwill Industries in San Antonio Tx
01.2010 - 03.2012
High School Diploma -
Medina Valley HS
Certificate - Small Business,Food Service Management Certified
Blinn College