Sherry Dean
Phoenix,AZ
Summary
Dedicated professional seeking a challenging role that leverages my training, experience, and organizational skills to drive business success. Proven track record of consistently meeting company goals through methodical practices and adaptability in fast-paced environments. Committed to delivering exceptional customer service, ensuring personalized support and fostering long-term relationships that enhance the organization's reputation and brand.
Overview
11
11
years of professional experience
Work History
Cashier
Dollar Tree
Phoenix, AZ
05.2024 - Current
- Perform cashier duties for the store during scheduled shifts, including accurately balancing cash drawer at the conclusion of each shift.
- Provide excellent customer service while promoting loyalty programs to increase sales potential.
- Balance daily transactions on a computerized point-of-sale system.
Office Assistant/Reservation Clerk
Desert Shadows RV Resort
Phoenix, AZ
05.2022 - Current
- Facilitate the reservation process for both long-term and short-term stays, providing comprehensive support in managing bookings.
- Handle a high volume of phone calls and ensure exceptional customer service by assisting residents with payment inquiries and resolving disputes effectively.
- Responsible for meticulously balancing register funds, managing petty cash, and conducting daily bank deposits to ensure financial accuracy.
- Greeted visitors in a professional manner and provided assistance when necessary.
SIS/ADM Specialist
Western Maricopa Educational Center
Glendale, AZ
07.2020 - 03.2022
- Oversaw student reporting to the State of Arizona Department of Education, ensuring accurate and timely submission of all required documentation.
- Reconciled student attendance data for the district to maintain compliance with state regulations.
- Provided training and support to District Administrative Assistants on the Student Information System (SIS) to enhance operational efficiency.
- Conducted data collection and reporting for leadership, ensuring transparency and accountability.
- Implemented enrollment procedures in adherence to State regulations to guarantee compliance and accuracy.
District Registrar
Western Maricopa Educational Center
Glendale, AZ
07.2017 - 07.2020
- Managed registration processes for the entire district, providing support and guidance to campus Administrative Assistants as needed.
- Generated comprehensive District Attendance/Retention reports to track and analyze student data.
- Collected and prepared certification data to ensure compliance with regulatory requirements.
- Supported completion ceremonies and other events to celebrate student achievements.
Administrative Assistant/District Lead Registrar
e-Institute Charter High School
Glendale, AZ
02.2014 - 07.2017
- Managed the front office operations of the school, including handling phone calls, student enrollment, and providing assistance to students and parents.
- Conducted thorough reviews of all District student files to verify compliance with State regulations.
- Provided support to District Administrative Assistants by addressing inquiries related to the Student Information System (SIS) and enrollment processes.
- Developed and maintained filing systems for confidential documents and records.
Store Manager
Circle K
Phoenix, AZ
06.2013 - 02.2014
- Developed and maintained employee schedules, managed bi-weekly orders, conducted daily bookkeeping tasks, executed bank deposits, and conducted bi-monthly inventory assessments.
- Interacted with customers while stocking shelves or operating the register to ensure a positive shopping experience.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Recruited, trained and supervised new employees.
Education
High School Diploma -
Reeds Spring High School
Reeds Spring, MO05-1982
Some College (No Degree) - Accounting
Evangel University
Springfield, MOSkills
- G-Suite
- Microsoft Office
- Customer Service/Sales
- Inbound/Outbound Call Management
- Computer Proficiency
- Problem Resolution
- Balancing books
- Excellent Multitasking Abilities
- Motivated and Dependable
References
References available upon request.
Timeline
Cashier
Dollar Tree
05.2024 - Current
Office Assistant/Reservation Clerk
Desert Shadows RV Resort
05.2022 - Current
SIS/ADM Specialist
Western Maricopa Educational Center
07.2020 - 03.2022
District Registrar
Western Maricopa Educational Center
07.2017 - 07.2020
Administrative Assistant/District Lead Registrar
e-Institute Charter High School
02.2014 - 07.2017
Store Manager
Circle K
06.2013 - 02.2014
High School Diploma -
Reeds Spring High School
Some College (No Degree) - Accounting
Evangel University
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