Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sherry Dean

Phoenix,AZ

Summary

Dedicated professional seeking a challenging role that leverages my training, experience, and organizational skills to drive business success. Proven track record of consistently meeting company goals through methodical practices and adaptability in fast-paced environments. Committed to delivering exceptional customer service, ensuring personalized support and fostering long-term relationships that enhance the organization's reputation and brand.

Overview

12
12
years of professional experience

Work History

Office Assistant/Reservation Clerk

Desert Shadows RV Resort
Phoenix, AZ
11.2024 - Current
  • Facilitate the reservation process for both long-term and short-term stays, providing comprehensive support in managing bookings.
  • Handle a high volume of phone calls and ensure exceptional customer service by assisting residents with payment inquiries and resolving disputes effectively.
  • Responsible for meticulously balancing register funds, managing petty cash, and conducting daily bank deposits to ensure financial accuracy.
  • Greeted visitors in a professional manner and provided assistance when necessary.

Qualifying Specialist

Grand Canyon Education
Phoenix, AZ
08.2024 - 11.2024
  • Provided timely support to students regarding enrollment inquiries.
  • Coordinating contact between potential students and Enrollment Counselors
  • Facilitated between 500 to 800 outgoing phone calls during each shift.

Cashier

Dollar Tree
Phoenix, USA
05.2024 - 09.2024
  • Perform cashier duties for the store during scheduled shifts, including accurately balancing cash drawer at the conclusion of each shift.
  • Provide excellent customer service while promoting loyalty programs to increase sales potential.
  • Balance daily transactions on a computerized point-of-sale system.

Office Assistant/Reservation Clerk

Desert Shadows RV Resort
Phoenix, USA
05.2022 - 08.2024
  • Facilitate the reservation process for both long-term and short-term stays, providing comprehensive support in managing bookings.
  • Handle a high volume of phone calls and ensure exceptional customer service by assisting residents with payment inquiries and resolving disputes effectively.
  • Responsible for meticulously balancing register funds, managing petty cash, and conducting daily bank deposits to ensure financial accuracy.
  • Greeted visitors in a professional manner and provided assistance when necessary.

SIS/ADM Specialist

Western Maricopa Educational Center
Glendale, USA
07.2020 - 03.2022
  • Oversaw student reporting to the State of Arizona Department of Education, ensuring accurate and timely submission of all required documentation.
  • Reconciled student attendance data for the district to maintain compliance with state regulations.
  • Provided training and support to District Administrative Assistants on the Student Information System (SIS) to enhance operational efficiency.
  • Conducted data collection and reporting for leadership, ensuring transparency and accountability.
  • Implemented enrollment procedures in adherence to State regulations to guarantee compliance and accuracy.

District Registrar

Western Maricopa Educational Center
Glendale, USA
07.2017 - 07.2020
  • Managed registration processes for the entire district, providing support and guidance to campus Administrative Assistants as needed.
  • Generated comprehensive District Attendance/Retention reports to track and analyze student data.
  • Collected and prepared certification data to ensure compliance with regulatory requirements.
  • Supported completion ceremonies and other events to celebrate student achievements.

Administrative Assistant/District Lead Registrar

e-Institute Charter High School
Glendale, USA
02.2014 - 07.2017
  • Managed the front office operations of the school, including handling phone calls, student enrollment, and providing assistance to students and parents.
  • Conducted thorough reviews of all District student files to verify compliance with State regulations.
  • Provided support to District Administrative Assistants by addressing inquiries related to the Student Information System (SIS) and enrollment processes.
  • Developed and maintained filing systems for confidential documents and records.

Store Manager

Circle K
Phoenix, USA
06.2013 - 02.2014
  • Developed and maintained employee schedules, managed bi-weekly orders, conducted daily bookkeeping tasks, executed bank deposits, and conducted bi-monthly inventory assessments.
  • Interacted with customers while stocking shelves or operating the register to ensure a positive shopping experience.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Recruited, trained and supervised new employees.

Education

High School Diploma -

Reeds Spring High School
Reeds Spring, MO

Some College (No Degree) - Accounting

Evangel University
Springfield, MO

Skills

  • G-Suite
  • Microsoft Office
  • Customer Service/Sales
  • Inbound/Outbound Call Management
  • Computer Proficiency
  • Problem Resolution
  • Balancing books
  • Excellent Multitasking Abilities
  • Motivated and Dependable

References

References available upon request.

Timeline

Office Assistant/Reservation Clerk

Desert Shadows RV Resort
11.2024 - Current

Qualifying Specialist

Grand Canyon Education
08.2024 - 11.2024

Cashier

Dollar Tree
05.2024 - 09.2024

Office Assistant/Reservation Clerk

Desert Shadows RV Resort
05.2022 - 08.2024

SIS/ADM Specialist

Western Maricopa Educational Center
07.2020 - 03.2022

District Registrar

Western Maricopa Educational Center
07.2017 - 07.2020

Administrative Assistant/District Lead Registrar

e-Institute Charter High School
02.2014 - 07.2017

Store Manager

Circle K
06.2013 - 02.2014

High School Diploma -

Reeds Spring High School

Some College (No Degree) - Accounting

Evangel University

Similar Profiles

CREATE PROFILE