Sherry Downey
Business Manager
Corpus Christi,TX
Summary
Dynamic Business Manager with a proven track record at Lithia CJDR of Corpus Christi, enhancing operational efficiency and driving team productivity. Skilled in financial management and employee leadership, I successfully implemented cost-saving measures and improved customer satisfaction through effective problem resolution and relationship building. Committed to fostering a culture of continuous improvement.
Overview
32
32
years of professional experience
1
1
year of post-secondary education
Education
Accounting
Del Mar College
Corpus Christi, TX 09.2007 - 11.2007
Basics
San Antonio College
San Antonio, TX 1992.08 - 1992.10
High School Diploma -
Flour Bluff High School
Corpus Christi, TX 1983.08 - 1984.05
Skills
- Financial management
- Customer service
- Project management
- Employee management
- Computer skills
- Dependable and responsible
- Multitasking Abilities
- Calm under pressure
- Organizational skills
- Critical thinking
- Attention to detail
Work History
Business Manager
Lithia CDJR of Corpus Christi
Corpus Christi , TX
1997 - 04.2025
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
- Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
- Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.
- Assisted with hiring process and training of new employees.
- Coordinated team schedules to keep shifts properly staffed during busy periods.
- Implemented cost-cutting measures, resulting in substantial savings for the organization without compromising on quality or performance.
- Mentored junior staff members, helping them grow professionally and contribute more effectively to the team''s goals.
- Anticipated financial impact from operational issues and worked with leadership to develop solutions.
- Enhanced customer satisfaction levels by implementing an effective feedback system and addressing concerns promptly and efficiently.
- Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
- Fostered a culture of continuous improvement by encouraging employee input on process optimization efforts.
- Developed comprehensive risk management strategy, mitigating potential impacts on business operations.
- Cultivated culture of continuous improvement by encouraging innovation and critical thinking within team.
- Achieved significant cost savings by renegotiating contracts and optimizing supply chain logistics.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
Timeline
Accounting
Del Mar College
09.2007 - 11.2007
Basics
San Antonio College
1992.08 - 1992.10
High School Diploma -
Flour Bluff High School
1983.08 - 1984.05
Business Manager
Lithia CDJR of Corpus Christi
1997 - 04.2025