Sherry Downey

Business Manager

Lithia CDJR of Corpus Christi

1997 - 04.2025

Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
Increased overall team productivity by fostering a positive work environment and providing effective leadership.
Communicated with customers and vendors positively with particular attention to problem resolution.
Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.
Assisted with hiring process and training of new employees.
Coordinated team schedules to keep shifts properly staffed during busy periods.
Implemented cost-cutting measures, resulting in substantial savings for the organization without compromising on quality or performance.
Mentored junior staff members, helping them grow professionally and contribute more effectively to the team''s goals.
Anticipated financial impact from operational issues and worked with leadership to develop solutions.
Enhanced customer satisfaction levels by implementing an effective feedback system and addressing concerns promptly and efficiently.
Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
Fostered a culture of continuous improvement by encouraging employee input on process optimization efforts.
Developed comprehensive risk management strategy, mitigating potential impacts on business operations.
Cultivated culture of continuous improvement by encouraging innovation and critical thinking within team.
Achieved significant cost savings by renegotiating contracts and optimizing supply chain logistics.
Interacted well with customers to build connections and nurture relationships.
Trained and guided team members to maintain high productivity and performance metrics.