Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sherry Dunagan

Riverside,CA

Summary

Empathetic Peer Support Specialist with proven experience to build trusting relationships with clients. Caring with genuine concern for wellbeing of peers. Understanding Peer Support Specialist knowledgeable in care system navigation and willing to share life experiences related to mental illness. Energetic professional with more than 1 years of expertise providing mental support as well as advice and assistance to those wanting to change lives positively. Hardworking Peer Support Specialist committed to coaching peers through life challenges. Develops customized plans for individual issues. Engaging and outgoing with strong communication skills. Hands-on Peer Support Specialist known for helping people in challenging situations and achieving recovery successes. Offering more than 2 years of sobriety and ready to help others reclaim lives through use of proper services. Dedicated professional with strong background in providing evidence-based counseling services to individuals, couples and families. Skilled in developing treatment plans, conducting assessments and documenting progress. Committed to advocating for mental health and well-being of clients. Focused professional ready to provide assistance in the form of scheduling appointments, accompanying individuals to meetings and supporting the recovery process. A multitasking Peer Support Specialist offering compassion and respect while communicating effectively. Compassionate professional known for delivering quality service that focuses on each patient's individuality. Highly trained Behavioral Health Specialist skilled in assessing needs, identifying educational resources and developing effective treatment plans. Strong background in fostering human connections for patients and caregivers alike. Passionate individual with exceptional skills in patient resource and referral management. An energetic Behavioral Health Specialist considered an expert communicator and a dedicated patient advocate. Observant individual with excellent interpersonal and communication skills builds meaningful relationships with clients and families. Experienced in working with clients from diverse cultural and religious backgrounds. Offers crisis intervention to help individuals navigate through traumatic experiences. Resourceful counseling professional with experience in providing individual and group support to help clients suffering from substance abuse issues. Skilled in developing and implementing treatment plans, conducting assessments and providing referrals to external resources. Committed to advocating for client rights and helping build positive coping skills. Passionate counselor dedicated to improving lives of individuals struggling with addiction and other behavioral disorders. Caring supporter of recovering patients with guidance toward tangible improvements and relapse prevention. Attentively implements sound treatment plans addressing unique patient needs and helps attain long-term behavioral goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level behavior health specialist III position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

24
24
years of professional experience

Work History

Mental Health Peer Support Specialist

County Of Riverside Behavioral Health
Riverside, CA
06.2023 - Current
  • Served as a role model for clients, sharing personal experiences of recovery and resilience.
  • Assessed client progress regularly, adjusting support strategies as needed to promote continued growth and success.
  • Assisted clients in setting realistic goals and provided support during their journey towards achieving them.
  • Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
  • Coordinated with treatment providers on individual client cases ensuring continuity of care throughout the entire process.
  • Enhanced client self-reliance by developing and implementing personalized recovery plans.
  • Collaborated with healthcare professionals to ensure holistic approach to client care.
  • Facilitated peer support groups, creating safe environment for sharing and growth.
  • Assisted clients in navigating mental health services, simplifying process of obtaining care.
  • Advocated for clients' needs within mental health system, ensuring access to necessary services.
  • Improved client engagement with treatment plans by establishing trust and rapport through one-on-one support sessions.
  • Provided emergency response in crisis situations to diffuse tensions and prevent violence.
  • Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
  • Managed patients with substance dependence and co-occurring Axis I and Axis II disorders.
  • Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
  • Provided crisis intervention services when necessary, utilizing de-escalation techniques to maintain safety for all involved parties.
  • Developed trusting relationships with clients by maintaining confidentiality, respect, and non-judgmental attitudes.
  • Interview, evaluate, and counsel clients relative to alcoholism or drug abuse.
  • Refer clients to County operated and/or community treatment facilities (e.g., detoxification centers, hospitals, recovery homes, residential treatment programs, or DUI program providers).
  • Provide individual and group counseling sessions for clients and their families affected by substance abuse.
  • Participate in joint County-community agency efforts in providing educational and prevention services to control and prevent substance abuse.
  • Under direct supervision, monitor and evaluate program providers and determine compliance with program requirements; assist in planning, organizing, coordinating, and implementing program design within the program; assist in resolving crises for clients and their families.
  • Participate in substance abuse treatment and prevention programs; conduct community visits to assist substance abuse clients and their families achieve success in the program.
  • Monitor client's course after discharge to ensure continuum of care and provide for adjustment.
  • Provide educational presentations on the abuse of alcohol and other drugs.
  • Prepare and maintain records, reports, and correspondence regarding substance abuse cases; maintain records on client case work.
  • Assist in making preliminary recommendations as to the appropriateness and quality of treatment and prevention services; may analyze new and current legislation on the delivery of program services.
  • Under supervision, may monitor a variety of County and state mandated program providers by conducting site visits and record reviews to ensure compliance with County and state mandates.
  • Provide direct evidence-based prevention services in a recognized substance abuse prevention program.

In Home Caregiver

IHSS In Home Support Services
Riverside, CA
06.2000 - Current
  • Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Contributed to an overall positive caregiving experience by offering emotional support during challenging or difficult times.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Enhanced quality of life for clients through attentive assistance with daily activities, including bathing, dressing, and grooming.
  • Assisted with meal planning and preparation while considering dietary restrictions and nutritional requirements for each client.
  • Improved client well-being by providing personalized and compassionate in-home care services.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Assisted disabled clients to support independence and well-being.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Demonstrated adaptability and flexibility in caregiving approach to accommodate the unique personality traits or preferences of each client.
  • Maintained client confidentiality at all times, ensuring sensitive information was secure and only shared with authorized personnel.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Followed nutritional plans to prepare optimal meals.
  • Developed strong rapport with clients by demonstrating active listening skills and exhibiting genuine empathy toward their needs or concerns.
  • Promoted client independence by encouraging participation in self-care tasks and engaging in stimulating conversations.
  • Provided transportation and appointments management.
  • Delivered timely transportation services for medical appointments, grocery shopping, social events, or other necessary errands.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Maintained detailed records of client information, including medical history, personal preferences, goals, and care plan updates.
  • Advocated for client well-being by participating in care plan meetings and offering valuable insights based on firsthand experience with the individual''s needs.
  • Provided essential medication reminders to ensure clients took prescriptions on time and in accordance with doctor''s orders.

Apartment Manager

Hyder Properties Management
Blythe, CA
01.2001 - 03.2015
  • 25Coordinated with maintenance staff to quickly resolve repair requests, minimizing tenant inconvenience.
  • Managed property financial records by collecting rent from [52] tenants and reconciling monthly accounts payable and receivable.
  • Managed lease renewals process efficiently while negotiating optimal terms for both landlord and tenants.
  • Maximized occupancy rates through proactive marketing and timely processing of rental applications.
  • Handled conflict resolution between tenants, successfully mediating disputes and maintaining a positive living environment for all parties involved.
  • Collaborated with owners to develop long-term improvement plans for the property, increasing its value over time.
  • Evaluated tenant applications using strict screening criteria, selecting reliable residents who maintained good payment records and care for the property during their tenancy period.
  • Managed financial tasks such as budget preparation, expense tracking, and rent collection, ensuring accurate record keeping.
  • Implemented a comprehensive preventative maintenance program to proactively address potential issues before they became costly repairs.
  • Met with potential tenants to negotiate rent, explain occupancy terms and show available units.
  • Ensured compliance with pertinent housing regulations by staying current on industry updates and adjusting policies accordingly.
  • Streamlined rent collection procedures for increased efficiency and reduced delinquency rates.
  • Identified areas in need of improvement within common spaces and implemented upgrades that benefited overall community satisfaction.
  • Conducted move-out and move-in inspections to determine charges for damages and market readiness.
  • Conducted thorough market analysis to establish competitive rental pricing strategies, maximizing revenue while maintaining high occupancy rates.
  • Prepared and processed lease and rental applications using [resume software].
  • Utilized social media, Craigslist, banners and signs to advertise vacant apartments.
  • Enhanced resident retention by organizing community events and fostering a positive living atmosphere for all tenants.
  • Analyzed and negotiated bids from property services contractors such as maintenance, cleaning, and security contractors, saving approximately $[4000].
  • Trained new team members on company policies and procedures, improving overall staff performance and collaboration.
  • Processed evictions when necessary according to state laws and guidelines while maintaining professionalism throughout each case.
  • Developed strong relationships with local businesses, enhancing community connections and increasing referrals.
  • Responded to emergency situations in a timely manner, coordinating essential services and communicating effectively with affected residents.

Education

Drug And Alcohol Counselor Certificate - Drug And Alcohol Counseling

Health Staff Training Institute
Ontario, CA
08.2024

Alcohol And Drug Technician Registration - Alcohol Abuse Counseling

Ccapp
Riverside, CA
09.2023

High School Diploma -

Blythe Community School
Blythe, CA
06.1996

Skills

  • Relapse Prevention
  • Self-Harm Prevention
  • Suicide Risk Assessment
  • Anxiety Management
  • Emotional Regulation
  • Group therapy facilitation
  • Substance Abuse Counseling
  • Assessment reports and other documentation
  • Client coping mechanisms
  • Discharge Planning, Case Management, Treatment Plans, Patient intakes, Meeting participation, Case Documentation
  • Certified in CPR/AED
  • Clinical Documentation
  • Adept at treatment and discharge planning

Timeline

Mental Health Peer Support Specialist

County Of Riverside Behavioral Health
06.2023 - Current

Apartment Manager

Hyder Properties Management
01.2001 - 03.2015

In Home Caregiver

IHSS In Home Support Services
06.2000 - Current

Drug And Alcohol Counselor Certificate - Drug And Alcohol Counseling

Health Staff Training Institute

Alcohol And Drug Technician Registration - Alcohol Abuse Counseling

Ccapp

High School Diploma -

Blythe Community School

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