Bringing 30 years of expertise in Administrative and Customer Service, I am poised to contribute to team success. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Equipped with strong problem-solving abilities, willingness to learn and excellent communication skills.
Process weekly payroll (Kronos) HR Liaison. Maintain employee records. Process contracts through DocuSign. Process requests for purchase orders and checks . Process weekly, monthly and quarterly reports.
Point of contact for public inquiries regarding services and amenities within the region. Assisted customers with service transactions to include facility/reservations, permits, cash handling and processing payments.
Point of contact for Fleet Management Offices. Assisted employees with vehicle maintenance repairs. Created work orders for repairs for all city vehicles including but not limited to: Police, Fire, EMT & Wast Management. Manage office supplies and equipment. Updated city policy manuals and guidelines for office.
Dispatch Crews to charlotte locations for patch work via two-way radio and telephone. Created permits and served as a contact for misrouted 311 & 911 callers. Investigate and research claims for Risk Management Office using Virtual Charlotte and Hansen. Maintain filing system and log daily permits.
Process incoming contracts and proposals to log onto tracker system. Distribute appraisals to the appropriate reviewer and/or appraiser. Assist with payroll as well as filing and processing daily mail. Assure accuracy and attention to detail in order to organize and prioritize work assignments.
Typing correspondents, mailing clerical support, and customer service (public contact), bookkeeping, checking and maintaining office supplies, filing daily correspondence, processing incoming and outgoing mail, and completion of special projects as assigned. Interface with human resources, complete and submit forms for employee changes.
Collect & complete employee weekly timesheets and payroll input, log update and key FMLA. Distribute tags, post bills, and distribute mail, special assignments (per Management and Headquarters) as needed. Prepare and update weekly reports. Surplus end of the year inventory, assist Manager with appraisals.