Sherry Nazar
Hayward
Summary
A licensed practical nurse with robust experience in high-pressure environments, adept at quick decision-making and effective communication. Experienced with curriculum development, ensuring educational content meets all necessary standards and engages students. Utilizes range of teaching methods to address different learning styles, promoting well-rounded understanding of subjects. Strong understanding of classroom management techniques to maintain productive and respectful learning environment in a compassionate and creative way.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Emergency Dispatcher
Toronto Police/Fire/Ambulance
11.2022 - 02.2023
- Fostered seamless communication between emergency services, enhancing response times
- Worked closely with team members to optimise resource allocation
- Meticulously logged incident details, maintaining accurate records for future reference
- Adhered to strict protocols, ensuring compliance with emergency procedures
- Ensured efficient dispatch processes, reducing response times and improving overall emergency service efficiency
- Implemented new call-handling techniques
COVID-19 Tester
Carecor Health Services
01.2020 - 11.2021
- Provided compassionate care to anxious patients during testing
- Offered clear explanations and reassurance, contributing to a calmer testing environment
- Meticulously followed safety procedures and maintained precise records
- Attention to detail crucial for reliable test results and contact tracing efforts
- Worked seamlessly with healthcare team to manage high-volume testing
- Coordinated effectively to ensure smooth operations and minimal wait times
Customer Service Representative
TD Bank of Canada
01.2019 - 12.2019
- Delivered exceptional customer service, resolving complex inquiries and fostering client relationships
- Consistently exceeded sales targets, implementing innovative strategies to boost product uptake
- Mentored new team members, improving their performance and customer interaction skills
- Fostered positive customer relationships, resolving complex inquiries and enhancing client satisfaction
- Achieved top-tier customer satisfaction ratings through efficient query resolution
- Implemented feedback system, leading to substantial improvements in service quality
Customer Service Representative
Plan Canada
04.2016 - 11.2018
- Collaborated with philanthropy department to ensure service processes were accurate and donations were increased exponentially
- Meticulously managed inventory, ensuring accurate stock levels and timely reordering
Teacher's Assistant
The Rosedale Day School
01.2015 - 10.2015
- Organized educational resources to streamline access for teachers and students.
- Developed strong relationships with students to foster trust and open communication.
- Assisted in classroom management for creating a positive learning environment.
- Supported classroom activities by assisting teachers with lesson preparation and material organization.
- Prepared and maintained a tidy classroom environment to promote focus and productivity.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
Education
Associate of Science - Registered Practical Nursing
George Brown College
Toronto, Ontario06.2021
Bachelor of Arts - International Development Studies
York University
Toronto, Ontario10.2015
Skills
- Classroom management
- Child development
- Lesson planning
- Curriculum implementation
- Parent-teacher communication
- Student engagement
- Pediatric Care
- Medication Administration
- IV Administration
- Patient Care
Certification
- Certified in Standard First Aid & CPR/AED
- Registered Practical Nurse
Timeline
Emergency Dispatcher
Toronto Police/Fire/Ambulance
11.2022 - 02.2023
COVID-19 Tester
Carecor Health Services
01.2020 - 11.2021
Customer Service Representative
TD Bank of Canada
01.2019 - 12.2019
Customer Service Representative
Plan Canada
04.2016 - 11.2018
Teacher's Assistant
The Rosedale Day School
01.2015 - 10.2015
- Certified in Standard First Aid & CPR/AED
- Registered Practical Nurse
Associate of Science - Registered Practical Nursing
George Brown College
Bachelor of Arts - International Development Studies
York University
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