Sherry Floro
Omaha,NE
Summary
Results-driven professional experienced in fostering collaboration and leadership within team settings. Delivered quality work through effective communication and conflict resolution, ensuring respect for diverse perspectives. Committed to achieving organizational goals while prioritizing continuous learning and professional growth.
Overview
29
29
years of professional experience
Work History
Lease Coordinator
Management One First Choice
Omaha, NE
06.2011 - Current
- Received, checked and processed applications for new leases.
- Resolved customer complaints in a timely manner while upholding company standards.
- Oversaw complaint resolution process to maintain positive customer relationships.
- Created and maintained accurate records of departmental activities, including budgets, personnel documents and project timelines.
Quality Control Specialist
Oriental Trading
08.2009 - 01.2011
- Developed and implemented process control systems to ensure product quality.
- Maintained policy, procedures, work instructions, and projects for quality and continuous improvement agendas.
- Monitored QA procedures for adherence by employees, notifying personnel of non-compliance issues.
- Collaborated with production teams to address quality issues promptly.
Trade Show Coordinator
Tender Heart Treasures/THT Designs
08.1997 - 04.2008
- Implemented new procedures, recommended employee development needs, negotiated contracts, and hired, trained and developed fresh staff.
- Provided customer support during the event by responding to inquiries in a timely manner.
- Implemented new procedures, recommended employee development needs, negotiated contracts, and hired, train and developed fresh staff.
Education
Diploma - General High School Curriculum
Desert Senior High School
Edwards AFB, CASkills
- Customer relationship management
- Process improvement
- Record management
- Customer service
- Attention to detail
- Documentation and reporting
Timeline
Lease Coordinator
Management One First Choice
06.2011 - Current
Quality Control Specialist
Oriental Trading
08.2009 - 01.2011
Trade Show Coordinator
Tender Heart Treasures/THT Designs
08.1997 - 04.2008
Diploma - General High School Curriculum
Desert Senior High School