Sherry Garland
Murrells Inlet,South Carolina
Summary
Hardworking hairdresser bringing 30+ years of experience. Effectively bring in new customers and maximize loyalty by delivering exceptional service to every guest. Knowledgeable about keeping clean, well-stocked and properly sanitized stations. Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.
Overview
34
34
years of professional experience
Work History
Hairdresser
Self Employed
04.1993 - Current
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Processed payments, entering sales in register for prompt customer service.
- Recorded notes for future reference about customer preferences and services delivered.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Suggested treatments and styles to suit customer appearance and fashion choices.
Estee Lauder Beauty Advisor
Belk Department Store
03.1989 - 03.1993
- Processed payments, entering sales in register for prompt customer service.
- Maintained counter and display areas for cleanliness and organization.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Arranged merchandise to present visually appealing displays and attract clientele.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Demonstrated cosmetic application best practices to achieve desired styles.
Education
Cosmetology - Cosmetology
Leons Beauty School
Greensboro, NCSkills
- Service Promotions
- Social Media Platforms
- Service Tickets
- Service Coordination
- Customer Experience
- Portfolio Assessment
- Salon Management
- Service Quality
- Social Perceptiveness
Timeline
Hairdresser
Self Employed
04.1993 - Current
Estee Lauder Beauty Advisor
Belk Department Store
03.1989 - 03.1993
Cosmetology - Cosmetology
Leons Beauty School
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