Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sherry Gentry

Middletown

Summary

Courteous, Dependable Front Desk Receptionist with background in managing guest inquiries, handling multi-line phone systems and maintaining office supplies inventory. Strong communication skills, exceptional multitasking abilities. Contributed significantly to improving customer satisfaction. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

12
12
years of professional experience

Work History

Front Desk Receptionist

Hilltop Obstetrics and Gynecology
Franklin
07.2021 - 01.2025
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Assisted with scheduling appointments for clients and visitors.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Greeted customers warmly and made them feel welcome.
  • Scheduled and confirmed appointments for clients and staff.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Maintained client accounts by obtaining, recording and updating personal and financial information.

Front Desk Receptionist

Springboro Veterinary Hospital and Urgent Care
Springboro
11.2017 - 03.2021
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
  • Assisted with scheduling appointments for clients and visitors.
  • Monitored and ordered office supplies, ensuring adequate stock levels.
  • Scheduled and confirmed appointments for clients and staff.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Responded to customer inquiries via phone, email, and in person.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Updated customer information in databases regularly to ensure accuracy of records.

Home Health Aide

Arcadia Health Care
Beavercreek
11.2012 - 04.2014
  • Changed bed linens and maintained a clean living environment for the client's safety.
  • Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
  • Transported clients to doctor appointments and social events.
  • Recorded daily notes about client conditions, treatments provided, and progress made.
  • Assisted with personal care activities, such as bathing, dressing and grooming.
  • Monitored vital signs, such as temperature, pulse rate, and blood pressure.
  • Administered medications as instructed by physician or nurse practitioner.
  • Prepared meals and snacks according to prescribed diets.
  • Helped clients move in bed, stand or walk using proper body mechanics techniques.
  • Maintained confidentiality of patient information at all times as per HIPAA regulations.
  • Provided emotional support and companionship to patients.

Education

Certificate of Completion - State Tested Nursing Assistant

Rets Tech Center(Fortis)
Centerville, OH
08-2009

High School Diploma -

Miamisburg Senior High
Miamisburg, OH
06-1983

Certificate - Medical Assistant

Montgomery County Vocational School
Clayton, OH
06-1983

Skills

  • Appointment scheduling
  • Multi-line telephone
  • Customer service
  • Multitasking and organization
  • Communication skills
  • Appointment confirmation
  • Scheduling appointments
  • Payment processing

Timeline

Front Desk Receptionist

Hilltop Obstetrics and Gynecology
07.2021 - 01.2025

Front Desk Receptionist

Springboro Veterinary Hospital and Urgent Care
11.2017 - 03.2021

Home Health Aide

Arcadia Health Care
11.2012 - 04.2014

Certificate of Completion - State Tested Nursing Assistant

Rets Tech Center(Fortis)

High School Diploma -

Miamisburg Senior High

Certificate - Medical Assistant

Montgomery County Vocational School

Similar Profiles

  • Katarzyna Kluza

    Katarzyna KluzaKatarzyna Kluza

    MD at Department Of Gynecology, Gynecology Oncology And Obstetrics, Fryderyk Chopin University HospitalMD at Department Of Gynecology, Gynecology Oncology And Obstetrics, Fryderyk Chopin University Hospital

  • Anna Crowley

    Anna CrowleyAnna Crowley

    Medical Receptionist at Northland Obstetrics & GynecologyMedical Receptionist at Northland Obstetrics & Gynecology

  • GRACE MABOUSSOU

    GRACE MABOUSSOUGRACE MABOUSSOU

    Sonography Student at Metropolitan Obstetrics, Gynecology & UrogynecologySonography Student at Metropolitan Obstetrics, Gynecology & Urogynecology

  • Evan Mangan

    Evan ManganEvan Mangan

    Paraprofessional at Appoquinimink School DistrictParaprofessional at Appoquinimink School District

  • Elizabeth Welsch

    Elizabeth WelschElizabeth Welsch

    Retail Sales Associate at PetsmartRetail Sales Associate at Petsmart

CREATE PROFILE