Sherry Gomez
San Antonio,PR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I have great leadership skills and can adapt quickly to changes as required on a daily bases.
Overview
6
6
years of professional experience
1
1
Certification
Work History
F&B Supervisor
Sonesta ES Suites
San Antonio, TX
02.2021 - Current
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Proved successful work within tight deadlines
- Developed and maintained courteous and effective working relationships.
- Maintained energy and enthusiasm in fast-paced environment.
- Although I'm the current F&B supervisor I also cover many different departments from HR,front desk and housekeeping.
- I handle ordering of market and breakfast items while staying with allowed budget.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Gatehouse Attendant/supervisor
Residence Inn Marriott
San Antonio, TX
06.2018 - 02.2021
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Shift Leader
Lubys Cafe
San Antonio, TX
02.2016 - 04.2018
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Enforced company policies and regulations with employees.
- Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Education
Dept. of Labor Apprenticeship Program - Hotel Management
AhlA
Online04.2022
GED -
Judson High School
Converse, TX05.1996
Skills
- Payment Acceptance
- Work Schedule Creation
- Managing Deliveries
- Worker Training
- Guest Relations
- Work Area Inspections
- Money Handling
- Energetic and Outgoing
- Great leader
Certification
SERV-Safe certification
TABC certified
CTA certified
Timeline
F&B Supervisor
Sonesta ES Suites
02.2021 - Current
Gatehouse Attendant/supervisor
Residence Inn Marriott
06.2018 - 02.2021
Shift Leader
Lubys Cafe
02.2016 - 04.2018
Dept. of Labor Apprenticeship Program - Hotel Management
AhlA
GED -
Judson High School
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