Summary
Overview
Work History
Education
Skills
Timeline
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Sherry G Tenhet

15928 E Newton Pl,OK

Summary

Dynamic and dedicated professional with extensive experience in customer service at Hood River Liquor Store. Proven track record in cash handling and conflict resolution, enhancing customer loyalty. Recognized for mentoring staff and maintaining high standards of service excellence, demonstrating strong work ethic and reliability in fast-paced environments. Running the computerized lotto machine.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

29
29
years of professional experience

Work History

Cashier/Customer Service Representative

Hood River Liquor Store
05.2019 - 10.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Trained new Customer Service Representatives on company policies, procedures, and best practices.

Self Employed

Home Health Care Giver
06.2012 - 07.2019
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Caregiver

Hearts Of Gold Home Care
04.2005 - 06.2012
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.

Small Business Co-Owne

T&A Spa Repair and Sales
01.2005 - 04.2012
  • Collaborated with co-owner on critical decision-making regarding business growth opportunities and strategic partnerships.
  • Managed day-to-day operations of the small business, overseeing personnel schedules and handling customer inquiries as needed.
  • Managed financial aspects of the business, including budgeting, bookkeeping, and tax preparation.
  • Established strong relationships with vendors to negotiate favorable pricing, ensuring cost-effective purchasing decisions.
  • Managed purchasing, sales, marketing and customer account operations efficiently Hired and supervised training of over 2 employees every quarter.

Unit Secretary/CNA

Providence Portland Medical Center
05.1995 - 07.2005
  • Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
  • Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
  • Maintained rapport with physicians, nurse,s and other healthcare personnel.
  • Transcribed doctors' medication orders, lab test requests, and care plans.
  • Streamlined discharge process, ensuring patients received clear instructions and follow-up information.

Education

High School Diploma -

Peterson High School
Santa Clara, CA

Skills

  • Customer service
  • Work ethic and integrity
  • Cash handling
  • Time management skills
  • Team collaboration
  • Reliability and punctuality
  • Cash handling and management
  • Cash register operation
  • Order taking
  • Cash register systems
  • Product restocking
  • Conflict resolution
  • Product knowledge
  • Staff training
  • Order packaging
  • Liquor regulations and compliance
  • Reports and documents
  • Inventory control

Timeline

Cashier/Customer Service Representative

Hood River Liquor Store
05.2019 - 10.2024

Self Employed

Home Health Care Giver
06.2012 - 07.2019

Caregiver

Hearts Of Gold Home Care
04.2005 - 06.2012

Small Business Co-Owne

T&A Spa Repair and Sales
01.2005 - 04.2012

Unit Secretary/CNA

Providence Portland Medical Center
05.1995 - 07.2005

High School Diploma -

Peterson High School

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