Motivated professional eager to embrace new challenges. Demonstrates strong work ethic and adaptability, excelling in independent work environments. Proven ability to quickly acquire new skills and foster positive relationships with colleagues.
Overview
20
20
years of professional experience
Work History
Patience Experience Advocate
PriMed Physicians
Dayton, OH
09.2020 - Current
Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
Maintained open communication channels between departments to maximize efficiency and productivity.
Completed day-to-day duties accurately and efficiently.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our p services.
HID
PriMed Physicians
07.2015 - 09.2020
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly, and adapt to new situations.
Checked the status of incoming medical records.
Coordinated with healthcare professionals to retrieve and file medical records.
Medical Receptionist
PriMed Physicians
07.2005 - 07.2015
Managed patient scheduling and ensured timely appointments for optimal clinic flow.
Coordinated insurance verification processes to enhance claim accuracy and reduce denied claims.
Facilitated effective communication between patients and healthcare providers to improve service delivery.
Trained new staff on front desk procedures, enhancing team efficiency and patient interactions.
Led initiatives to maintain compliance with HIPAA regulations in patient information handling.
Managed patient check-in and check-out processes efficiently.
Verified insurance information and collected co-pays promptly.
Scheduled appointments using electronic health record systems.