Accomplished Lead Tech at McKinley Hall, adept in project management and problem-solving. Spearheaded initiatives to enhance resource allocation and standards.
Overview
13
13
years of professional experience
Work History
Lead Tech
McKinley Hall
08.2016 - Current
Enhanced task prioritization to ensure effective allocation of resources based on business priorities.
Developed comprehensive documentation to facilitate knowledge sharing among team members and support long-term maintenance efforts.
Established coding standards to ensure consistent quality across the development team''s output.
Built strong relationships with stakeholders, ensuring clear communication channels for project updates and progress reports.
Reduced system downtime with proactive monitoring, timely troubleshooting, and efficient issue resolution.
District Manager
Scordia Restaurant Group
08.2016 - 08.2021
Supervised various locations, enforcing high-quality standards of operation.
Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
Trainer/manager
Eby - Brown
05.2012 - 08.2016
Mentored new hires, resulting in stronger staff development and increased productivity.
Provided one-on-one mentoring to help individuals reach their full potential within the organization.
Coached employees on best practices, providing constructive feedback to support their professional growth.
Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.