SHERRY HILL
Houston,United States
Overview
8
8
years of professional experience
Work History
Overnight Stocker and Receiver
Walgreen's Distribution Center
Houston, TX
05.2016 - 09.2017
- Received and processed incoming shipments of merchandise.
- Recorded quantity, type and value of materials or items received.
- Stocked shelves with newly arrived products.
- Maintained accurate inventory records through manual systems and and or computerized databases.
Customer Service Manager
Walgreen's Pharmacy
Houston, TX
10.2013 - 07.2015
- Exhibits a can-do attitude that is positive, supportive, and cooperative
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Leveraged CRM system to manage sales activities and track sales performance.
Customer Service Manager
Kroger's Grocery
Houston, TX
11.2009 - 02.2012
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Investigated sensitive customer service complaints and delivered prompt resolution to customer satisfaction.
- Build and maintain product displays & equipment placements.
- Daily communication, problem resolution and follow up with customers, co-workers and shoppers.
Education
High School Diploma -
Barbara Jordan High School
Houston, TX05.2000
Some College (No Degree) -
Housatonic Community College
Houston, TXSkills
- Customer service skills
- Shipping and receiving understanding
- Retail sales customer service
- Training & development
- Computer skills
- Supervision & leadership
Timeline
Overnight Stocker and Receiver
Walgreen's Distribution Center
05.2016 - 09.2017
Customer Service Manager
Walgreen's Pharmacy
10.2013 - 07.2015
Customer Service Manager
Kroger's Grocery
11.2009 - 02.2012
High School Diploma -
Barbara Jordan High School
Some College (No Degree) -
Housatonic Community College