SHERRY HOSIER
Bedford,TX
Summary
Dedicated customer account executive with a proven track record in the aerospace manufacturing industry. Exceptional customer service and account management skills. Skilled in fostering professional relationships with managers and executive staff while maintaining confidentiality and integrity. Encouraging manager adept at problem-solving, team building, and motivating others. Proficient in independent decision-making and using sound judgment to drive company success. Committed to enhancing employee engagement and performance through training and morale-building initiatives.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
24
24
years of professional experience
Work History
Marketing Manager
EGRET Aviation
01.2022 - Current
- Responsible for working with to develop unique campaign ideas to market company's products, services or overall brand identity.
- Include market research to identify target audience.
- Lead sales team to accomplish tasks setting deadlines and making adjustments throughout marketing campaigns to achieve better engagement from customers.
- Collaborating with sales, marketing, advertising, product design and product development to plan promotional marketing campaigns.
- Producing a brand style guide that best captures the company or client's voice and mission.
- Researching previous successful campaigns to understand what worked, what didn't and what can be improved.
- Review the progress and success of each campaign.
Marketing Manager
Aereos
11.2015 - Current
- 5+ years' experience in marketing and brand awareness in current position.
- Identified new sales opportunities through customer capability evaluations.
- Provided product information and processed customer orders.
- Built relationships with key decision makers and matched customers with the right solutions for their needs.
- Maintained daily interaction with clients to ensure order status was updated, negotiated pricing on airline fleet parts, managed all quotation stages for contracts, and ensured documentation completion for the engineering and manufacturing departments.
- Administrator to owners, VP's that include budgets, travel arrangements, negotiate contracts, handle all details for trade shows for company.
- Reinstated government and military accounts to build new customers resulting in new orders.
Account Manager
Euless Aero
11.2014 - 05.2020
- 5+ years' experience in sales and customer service in current position.
- Identified new sales opportunities through customer capability evaluations.
- Provided product information and processed customer orders.
- Built relationships with key decision makers and matched customers with the right solutions for their needs.
- Maintained daily interaction with clients to ensure order status was updated, negotiated pricing on airline fleet parts, managed all quotation stages for contracts, and ensured documentation completion for the engineering and manufacturing departments.
- Administrator to owners, VP's that include: budgets, travel arrangements, negotiate contracts, handle all details for trade shows for company.
- Reinstated government and military accounts to build new customers resulting in new orders.
Account Sales Representative
CAE
05.2013 - 11.2014
- Telephone sales/data mining cross-referencing leads targeting specific aircraft platforms.
- Achieved defined sales targets by closing deals.
- Increased new business.
- Developed a strong foundation for long term business to business relationships.
- Qualified all new business leads and coordinated with Regional Sales Managers.
- Temporary account executive to manage current clients in the Southeast Region.
- Maintained positive business relationships with clients to meet and exceed expectation in Southeast Region.
- Worked well with other departments within the company to ensure compliance of all regulations.
- Follow up with every client through current training event until complete to provide excellent customer service.
Customer Account Manager
Aerotech, Inc.
01.2008 - 05.2013
- 5+ years' experience in sales and customer service in current position.
- Identified new sales opportunities through customer capability evaluations.
- Landed new customers that resulted in significant top-line revenue growth.
- Managed accounts and projects totaling up to $23 million with a core customer base of more than 20 customers.
- Provided product information and processed customer orders.
- Built relationships with key decision makers and matched customers with the right solutions for their needs.
- Solicited business for a new customer in Beijing. Maintained the account, developed a very positive relationship with the customer, and grew the account to $4 million in just 4 years.
- Maintained daily interaction with clients to ensure order status was updated, negotiated pricing on airline fleet parts, managed all quotation stages for contracts, and ensured documentation completion for the engineering and manufacturing departments.
Meeting Event Planner
Pfizer
11.2005 - 05.2007
- Coordinated all elements of meetings and training preparation for Pharmaceutical Regional Managers, Assistant Regional Managers, and District Managers.
- Managed logistics and the reproduction of current training agendas and materials which resulted in better communication between sales representatives, physicians, hospitals, and patients.
- Negotiated all meeting expenses and contracts.
- Provided individualized administrative support for supervisor(s)/staff members as well as coordination and project work for next generation medical sales.
- Decreased overall travel and meeting expenses by 30%.
Corporate Travel Manager
AMX
04.2001 - 11.2005
- Researched and imported new technology enhancements in the corporate travel services.
- Developed and managed global business relationships with key vendors in the travel industry.
- Provided twenty-four hour travel support/customer service for employees and executive team.
- Developed and implemented travel policy and procedures.
- Organized and reserved all trade show travel for over 350 employees, outside vendors, and customers.
- Performed all tradeshow events planning for major company functions.
- Analyzed proposals and managed contract compliance.
- Plan, reserved, and ticketed domestic/international itineraries.
- Reduced overall travel costs by 25% over four years.
- Tracked and monitored existing operational processes.
- Produced monthly travel reports for executive team.
- Negotiated to reduce hotel, car, and airline costs with preferred vendors.
Education
Associates of Arts - undefined
Tarrant County College
Skills
- Administrative support
- Adobe photoshop
- Budgeting
- Closing
- Contract management
- Customer relations
- Customer service
- Data mining
- Database administration
- Documentation
Summary
To seek a position as a customer account executive where I can take advantage of my expertise in management and customer relations and enhance the productivity of the organization., Account Executive professional offering extensive customer service and account management experience specializing in aerospace manufacturing industry., Demonstrated ability to be organized, prioritize, and work in a team environment., Proven ability to create and maintain professional working relationship with managers and executive staff., Have unquestionable integrity, honesty and the ability to maintain confidentiality., Possess excellent oral and written communication skills.
Timeline
Marketing Manager
EGRET Aviation
01.2022 - Current
Marketing Manager
Aereos
11.2015 - Current
Account Manager
Euless Aero
11.2014 - 05.2020
Account Sales Representative
CAE
05.2013 - 11.2014
Customer Account Manager
Aerotech, Inc.
01.2008 - 05.2013
Meeting Event Planner
Pfizer
11.2005 - 05.2007
Corporate Travel Manager
AMX
04.2001 - 11.2005
Associates of Arts - undefined
Tarrant County College
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