Sherry Jacobs
des moines,Iowa
Summary
Proven professional in animal care, excelling in sanitation and customer service, with significant experience at Dogtopia of Waukee. Demonstrated expertise in dietary needs and animal grooming, alongside exceptional communication skills, has contributed to enhanced client retention and animal well-being. Skilled in developing behavior modification plans and ensuring safety, showcasing a commitment to both human and animal health. Committed and compassionate Kennel Technician providing quality care for animals. Proficient in animal safety protocols and possesses excellent communication and customer service skills. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
1
1
year of professional experience
Work History
Front Office/Kennel Worker
Dogtopia of Waukee
07.2024 - Current
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Maintained sanitary conditions for animals by cleaning living spaces and cages according to Iowa health code guidelines.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Educated visitors and staff on proper animal care and handling.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Monitored animals for behavioral problems and signs of health issues.
- Assisted with development of animal behavior modification plans.
- Trained animals in behavioral compliance or other special routines or commands.
- Reset procedure rooms between appointments and disinfected equipment.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
- Promoted good hygiene in animals by seeing to grooming needs.
- Cared for physical and psychological needs of animals with regular walks and playtime.
Kennel Worker
Downtown Doggie Daycare
03.2024 - 06.2024
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Cared for physical and psychological needs of animals with regular walks and playtime.
- Maintained sanitary conditions for animals by cleaning living spaces and cages according to Iowa health code guidelines.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
Education
Bachelor of Business - Business Management
University of Iowa
Iowa City, IA05.2003
Skills
Dietary Needs
Animal Grooming
Interactive communication skills
Sanitation
Scheduling appointments
Obedience training
Sanitation Procedures
Care Monitoring
Behavior Observation
Safety Monitoring
Facilities Maintenance
Meal Preparation
Animal Training
Work Planning
Customer Service
Excellent Communication
Feeding and Watering
Supply Unloading and Storage
Customer Communication
Decision-Making
Relationship Building
Written Communication
Record-keeping
Pet Owner Advisory
Dependable and Responsible
Self Motivation
Multitasking
Attention to Detail
Human and Animal Safety
Supply Maintenance
Microsoft Office
Time Management
Housekeeping Duties
Animal Observations
Professional Demeanor
Animal Care
Timeline
Front Office/Kennel Worker
Dogtopia of Waukee
07.2024 - Current
Kennel Worker
Downtown Doggie Daycare
03.2024 - 06.2024
Bachelor of Business - Business Management
University of Iowa
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