Sherry Johns

• Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
• Kept clients engaged in social networks and communities for personal health and growth.
• Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
• Recognized and reported abnormalities or changes in patients' health status to case manager.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Facilitated recreational activities for patients that promoted socialization, physical activity, and cognitive stimulation.
• Maintained clean, safe, and well-organized patient environment.
• Transported clients to medical and dental appointments to provide support.
• Developed and implemented individualized care plans to meet individual needs of each client.
• Cooked meals and assisted patients with eating tasks to support healthy nutrition.

• Operated Lottery Machine
• Light Cleaning
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Greeted customers entering store and responded promptly to customer needs.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Built relationships with customers to encourage repeat business.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Facilitated smoother checkout process, trained new employees on POS systems.
• Handled cash with high accuracy and took care to check bills for fraud.

• Open and Closed Restaurant
• Scheduling
• Trained New Employees
• Ordered Product
• Took Detailed Phone orders
• Ran Cash register, handled all money and did Bank Deposits
• Customer Service
• Cooked
• Cleaned
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Maintained professional, organized, and safe environment for employees and patrons.
• Oversaw inventory management, optimizing stock levels, and reducing waste.
• Accomplished multiple tasks within established timeframes.
• Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
• Carefully interviewed, selected, trained, and supervised staff.
• Correctly calculated inventory and ordered appropriate supplies.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Established strong relationships with local suppliers to secure competitive pricing on quality ingredients without sacrificing taste or presentation.
• Strengthened restaurant reputation with launch of innovative marketing campaigns.
• Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
• Managed staff schedules and maintained adequate coverage for all shifts.
• Verified prepared food met standards for quality and quantity before serving to customers.
• Maintained effective supply levels by monitoring and reordering food stock and dry goods.
• Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
• Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
• Implemented effective inventory control systems to reduce food spoilage and waste.
• Oversaw food preparation and monitored safety protocols.
• Reconciled cash and credit card transactions to maintain accurate records.

I received a certification in Computer Science.