Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Dynamic actress and content creator with proven versatility and exceptional comedic timing. At Amtrak Railroad, I enhanced guest experiences through effective communication and problem-solving. Skilled in dramatic and screen acting, I thrive under pressure, consistently delivering high-quality performances while fostering collaborative relationships. Passionate about engaging audiences and bringing characters to life.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Actress/Content Creator
Self
08.2014 - Current
Participated in rehearsals to adequately prepare for performances.
Worked effectively under pressure, consistently meeting tight production deadlines without sacrificing performance quality.
Captured audience by channeling and exhibiting emotions, resulting in audience laughter, crying, excitement, shock, and fear.
Adapted to a variety of roles and genres, showcasing versatility as an actress.
Maintained a professional demeanor on set or backstage, fostering positive working relationships with cast and crew members.
Non Medical Personal Care Giver
Self-employed
07.2013 - 03.2020
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Demonstrated respect, friendliness and willingness to help wherever needed.
Prepare light meals, provide companionship & life enhancing care.
Trips to doctor appointments, errands
provide updates to the family
Office Manager
Inland Empire Patients Collective
09.2009 - 02.2013
Point of Contact Greeted & checked in Patients
Open & prep office
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
Improved team morale and cohesion with regular team-building activities and open communication channels.
Optimized office space utilization, leading to more efficient and productive work environment.
Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
Increased customer satisfaction by developing effective client feedback system that led to service improvements.
Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Bank deposits, Pay Bills
Assist Owner As needed
Reservation Sales Agent
Amtrak Railroad
06.1993 - 01.2009
Enhanced teamwork, collaborating closely with colleagues to ensure smooth operations and optimal guest experiences.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Maximized efficiency in handling high call volume, ensuring each guest received prompt attention while maintaining accuracy in reservations.
Demonstrated adaptability in learning new technologies, quickly mastering reservation software updates as needed for continued success in the role.
Maintained high-quality service standards of 97 % by swiftly resolving guest issues and addressing special requests.
Minimized cancellations by proactively addressing potential concerns during the reservation process and reinforcing the value of booked servicespackages.
Balanced competing priorities under pressure without sacrificing attention to detail when processing multiple simultaneous reservations requests from diverse clientele groups.
Increased revenue with upselling techniques and promoting additional services or packages to guests during the reservation process.
In House Janitor
Amtrak Railroad
01.2000 - 01.2003
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
Kept building spaces premises clean inside and outside.
Oversee building maintenance/set appointments: Fire prevention & safety inspections
Respond to all employee inquires & issues
Receive, sort & deliver mail to appropriate departments
Perform security Round and report anomalies
Greet visitors & vendors to building
Skills
Enthusiastic
Problem-solving abilities
Multitasking
Reliability
Team collaboration
Creative thinking
Active listening
Attention to detail
Memorization Comedic timing
Theatrical acting
Movement and blocking
Screen acting
Role rehearsal
Dramatic acting
Voice acting
Commercials
Accomplishments
Currently supporting role in "After Them" an original TV series through Love XO Studios on Youtube
Supporting in a second series Network TBA "Cut Color & Blow Me"
Shooting a film in June
Resume upon request
Certification
See resume for Classes
Presidents Safety & Service Achievements Awards
received 13 separate awards over the years for maintaining a 97% call quality, Sales, productivity & service to customers
Security Guard Card
State Certified Security Guard Registered with BSIS #1831274