Summary
Overview
Work History
Education
Skills
Timeline
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Sherry Kerr

Republic,MO

Summary

Seasoned Secretary with solid 22 year background in high-volume office settings. Strong regulatory knowledge, multitasking abilities and independent thinking skills devoted to enhancing team performance. Well-organized and hardworking with adaptability and responsiveness for changing demands.

Overview

22
22
years of professional experience

Work History

Billing Specialist

Medical Consulting Group
Springfield, MO
07.2022 - Current
  • Processed electronic payments from insurance companies, patients and other sources.
  • Maintained detailed records of all payments posted in the system.
  • Ensured accurate data entry into the accounting system for payment postings.
  • Performed monthly reconciliations of cash receipts against bank statements.
  • Assisted accounting staff with month-end closing processes.
  • Provided support to customers regarding payment inquiries.
  • Worked closely with internal departments to resolve any issues related to payments.

Department Secretary

CoxHealth Hospital
Springfield,, MO
11.2021 - 11.2022
  • Resolves surgery room issues quickly and escalated critical problems immediately to the charge nurse.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Call nurse's on the floor and make sure patients are ready to come down for surgery.
  • Make sure specimens get sent to the right lab.

Secretary

Ozarks Dermatology Specialists
Springfield, MO
12.2020 - 11.2021
  • Answered phone calls to provide assistance, information and medical personnel access.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Prepared new charts, updated existing charts and managed records transfers between offices.
  • Communicated with patients to gather intake data and verify chart information.
  • Helped patients complete paperwork and explained processes and procedures.
  • Created and maintained accurate and confidential patient files according to regulatory mandates.
  • Managed incoming telephone calls, took messages and directed callers to personnel.

Secretary

Dr Troy E Major
Springfield,, Missouri
06.2002 - 12.2020
  • Answer phones, schedule patients, collect patient copay and balance end of day.
  • Promoted to Secretary June 2004.
  • Responsibilities: posting insurance payments, insurance billing, following up on any outstanding insurance claims.
  • Filled in for Office Manager as needed.
  • Responsibilities: overseeing day to day operations of office, mailing out patient statements, collections, close of business day.
  • Called patients to confirm scheduled appointments and obtain additional details.
  • Trained new staff on office procedures, insurance processes and medical terminology.

Education

Ozark Technical Community College
01.2018

Insurance Billing and Coding -

Ozarks Technical Community College
01.2012

Skills

  • Fast Learner
  • Verbal and Written Communication
  • Strong Organizational Skills
  • Problem Solving
  • Customer Service
  • Office Equipment Operation
  • Data Entry
  • Cleaning and Sanitizing
  • Clear Communication
  • Mail Routing and Distribution
  • Computers and Technology
  • Multitasking and Time Management

Timeline

Billing Specialist

Medical Consulting Group
07.2022 - Current

Department Secretary

CoxHealth Hospital
11.2021 - 11.2022

Secretary

Ozarks Dermatology Specialists
12.2020 - 11.2021

Secretary

Dr Troy E Major
06.2002 - 12.2020

Ozark Technical Community College

Insurance Billing and Coding -

Ozarks Technical Community College

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Sherry Kerr