Sherry Killian
Madison,AL
Summary
Motivated, dependable medical billing specialist, committed to high levels of patient care, with outstanding communication skills with patients and family members. Committed and adaptable individual whom is a team player and is willing to assist when and where needed. Extensive health care and patient experience within the clinical health care setting. Creative professional, with the ability to rapidly transition from one activity to another.
Overview
24
24
years of professional experience
Work History
Collections
Huntsville Hospital
07.2022 - Current
- Executed billing tasks and recorded information in company databases.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Determined proper codes for medical records and patient services.
- Followed up with appropriate parties to obtain prompt payments.
- Kept all patient information secure and confidential.
- Worked with multiple departments to check proper billing information.
- Researched and resolved billing discrepancies to enable accurate billing.
Assistant Office Manager
Complete Medical Solutions
02.2019 - Current
- Efficient administrative support to the manager
- All aspects of the billing dept
- Analyze and submit medical claims to insurance companies
- Correct any out-of-date medical information
- Print and send patient statements
- Take patient calls regarding billing questions and help set up any needed payment plans
- Post insurance payments to patient accounts
- Research denials and work with the insurance company to get claims processed correctly and timely.
Assistant office manager
Derby Medical Billing
01.2013 - 01.2019
- Duties include managing office staff
- All aspects of the billing dept
- Efficient administrative support to the manager
- Collects delinquent accounts by establishing payment arrangements with patients; monitoring payments; following up with patients when payment lapses occur
- Maintains cost reports by tracking billings; monitoring collections; compiling information
- Maintains work operations by following policies and procedures; reporting compliance issues
- Maintains quality results by following standards
- Protects hospital's value by keeping collection information confidential
- Updates job knowledge by participating in educational opportunities
- Serves and protects the company by adhering to professional standards, company policies and procedures, federal, state, and local requirements
- Enhances billing department by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Medical Office Assistant
James G. McMurray, M.D.
10.2007 - 01.2013
- Handling and answering external as well as internal phone calls and transferring calls to the appropriate departments
- Managing patient's appointments, according to the doctor's schedule
- Giving registration forms to the patients and getting all the necessary information filled from them
- Handling data entry tasks
- Drawing blood for the blood donations
- Taking X-Rays
- Perform multiple urological tests
- Applying and changing dressings
- Working in the medical labs, if required
- Obtaining daily observations of the patient's health and reporting them to the concerned doctor
- Maintaining health records of the patient and producing it, whenever necessary
- Collecting urine samples and sending them for diagnosis
- Registration, filing and maintenance of medical records and documents
- Maintaining financial records and performing accounting tasks
- Initiating and maintaining correspondence with patients and insurance companies
- Explaining hospital admission procedures to the visitors
- Maintaining records of purchased equipment and other medical supplies
- Processing medical insurance claims, medical billing and electronic claims.
Office Manager
PROZONE WATER PRODUCTS
03.2006 - 09.2007
- Supervise administrative support personnel; Assign duties and direct activities such as typing or word processing documents, filing, answering phones, ordering supplies, mailing correspondence or packages, or other services; Examine work flow and revise processes as necessary to improve efficiency; Input sales orders and issue to production floor; Issue and track warranty claims; Schedule and arrange business trips for sales force; Handle consumer questions about company products; Resolve issues regarding customer complaints; Manage multiple tasks for business operations.
Operations Team Supervisor
WEST CORPORATION
08.2003 - 03.2006
- Directed 60 key employees to ensure quality performance and in-depth product knowledge in order to exceed the customer’s goals and objectives; Reviewed available resources throughout shift, including productivity and call volume reports; Supported approved departmental and corporate policies relating to business procedures, philosophies, and conduct, ensuring that all efforts are made to meet or exceed company goals; Ensured reports are created, printed, and distributed in a timely and accurate manner; Implemented and enforced operational policies/procedures within assigned areas of responsibility; Trained, and developed subordinates to achieve quality performance; Proactively oversaw the activities involved in quality resolutions of customer problems or concerns; Established and maintained a Problem Summary Log which concisely outlines all client concerns and complaints; Managed multiple, concurrent tasks.
Medical Billing Receptionist
PHYSICIANS MANAGEMENT GROUP
01.2003 - 07.2003
- Scheduled appointments; Answered multi line switch board system; Filed medical records of all patients; Processed all outgoing and incoming mail; Performed all office tasks as needed; Data Entry.
Assistant Director
CHILDS WORLD
05.2001 - 12.2002
- Supervised teachers for welfare and safety of children; Scheduled employee shifts; Monitored inventory levels of all food and supplies; Opened business on a daily basis; Recorded daily attendance; Taught preschool basics.
Assistant Manager
CASEY’S GENERAL STORE
08.2000 - 04.2001
- Managed kitchen staff; Monitored inventory levels on over 500 items; Conducted weekly inventory; trained new employees on all aspects of general store operations; controlled all monetary transactions, including bank deposits; purchased products on a timely as needed basis; Assisted manager in all areas of store operations.
Education
CPC-A - 02164468
Calhoun Community College
Huntsville, AL07.2024
CBCS -
NHA
Online07.2024
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- MediSoft
- NueMD
- Sevocity
- Therabill
- WebPT
- MEDICARE DDE
- Cerner
- HQ
- SSI
- Insurance company billing
- Posting charges
References
Outstanding References Available Upon Request
Timeline
Collections
Huntsville Hospital
07.2022 - Current
Assistant Office Manager
Complete Medical Solutions
02.2019 - Current
Assistant office manager
Derby Medical Billing
01.2013 - 01.2019
Medical Office Assistant
James G. McMurray, M.D.
10.2007 - 01.2013
Office Manager
PROZONE WATER PRODUCTS
03.2006 - 09.2007
Operations Team Supervisor
WEST CORPORATION
08.2003 - 03.2006
Medical Billing Receptionist
PHYSICIANS MANAGEMENT GROUP
01.2003 - 07.2003
Assistant Director
CHILDS WORLD
05.2001 - 12.2002
Assistant Manager
CASEY’S GENERAL STORE
08.2000 - 04.2001
CPC-A - 02164468
Calhoun Community College
CBCS -
NHA