Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Sherry Lamkin

Little Rock,AR

Summary

Dynamic office manager with a proven track record at Wolverine Roofing and Solar, excelling in customer service and office administration. Recognized for maintaining confidentiality and enhancing organizational efficiency through proactive inventory management and exceptional client relations. Skilled in data entry and adept at fostering positive workplace environments.

Overview

30
30
years of professional experience

Work History

Office Manager

Wolverine Roofing And Solor
06.2020 - 11.2024
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.

Substitute Teacher, K-12

Willsub
08.2010 - 06.2020
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
  • Supervised lunchroom and recess activities.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Utilized variety of instructional strategies to meet individual student needs.
  • Attended professional meetings, educational conferences or teacher training workshops to improve professional competence.
  • Followed lesson plans designed by absent teachers.
  • Enforced school and class rules to maintain order in classroom.
  • Implemented classroom management techniques to maintain positive learning environment.

Administrative Assistant

UAMS Medical Center
02.1995 - 04.2000
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Education

Education

Kaplan University
Davenport, IA
05-2014

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Data entry
  • Customer relations
  • Mail handling

Timeline

Office Manager

Wolverine Roofing And Solor
06.2020 - 11.2024

Substitute Teacher, K-12

Willsub
08.2010 - 06.2020

Administrative Assistant

UAMS Medical Center
02.1995 - 04.2000

Education

Kaplan University

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Sherry Lamkin