Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Sherry Lasch

Jacksonville,Florida

Summary

A highly motivated and self-starting individual looking for a full-time position working from home that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Shift Lead Manager

Dunkin' Donuts
02.2024 - Current
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Managed inventory effectively, reducing wastage.
  • Resolved customer complaints promptly, maintaining a high level of customer satisfaction.
  • Coached crew members to optimize performance and motivate toward more efficient work.

Personal Care Assistant

CDC
01.2021 - 11.2023
  • Perform routine cleaning of the facility and living spaces.
  • Assist with medication, prepare, and deliver meals.
  • Data entry to keep updated information.
  • physical therapy
  • Daily tasks

Home Care Provider

Compassionate Care
03.2021 - 01.2022
  • Delivered compassionate care for adults with cerebral palsy.
  • Transported patient using proper body mechanics or lifting devices for accident prevention.
  • Promoted mental awareness and well-being with engagement.
  • Administered prescribed medications and topical treatments.
  • Provided housekeeping and nutrition.

Guest Services Specialist

Four Points by Sheraton
01.2019 - 03.2020
  • Resolved customer service issues in a timely manner
  • Updated computer system with guest messages, arrivals/departures, and special requests
  • Maintained an up-to-date knowledge of resort facilities and local businesses to proficiently answer all guest questions and requests
  • Analyzing customer feedback and providing strategic direction to continuously improve overall rating

Education

GED -

Kingwood College
Kingwood, TX
03.2014

Skills

  • Easily Adaptable
  • Persistence
  • Time Management
  • Interpersonal Skills
  • Interpersonal Communication
  • Teamwork
  • Project Management
  • Driving Results
  • Analytical Skills

Awards

Employee of the Month - Four Points by Sheraton, 09/19, Was honored Employee of the Month for demonstrating teamwork and dedication to our guests.

Timeline

Shift Lead Manager

Dunkin' Donuts
02.2024 - Current

Home Care Provider

Compassionate Care
03.2021 - 01.2022

Personal Care Assistant

CDC
01.2021 - 11.2023

Guest Services Specialist

Four Points by Sheraton
01.2019 - 03.2020

GED -

Kingwood College

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Sherry Lasch