Summary
Overview
Work History
Education
Skills
Timeline
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Sherry Lear

Augusta,GA

Summary

Military Veteran with the background in Communications office assistant. Deduction and work ethics are Impeccable. To seek and maintain par-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level clerical position. Ready to help team achieve company goals. Detail promoted team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

27
27
years of professional experience

Work History

Registration Technician

CSL Plasma Center
07.2023 - 01.2024
  • Entered Demographics for new donors and updated information for lapsed donors.
  • became friendly with donors to make them cofortable and called them by their first name.
  • took vuitals signs such as blood pressure, tempreture, weight and protien and iron measurments.
  • Regularly updated knowledge of industry best practices, attending workshops and training sessions as needed.
  • Developed trusting relationships with both patients and staff through consistent professionalism, effective communication, and empathy.
  • Effectively multitasked during high-volume periods without compromising accuracy of work or patient satisfaction.

Security Officer

Sizemore Security Services
12.2021 - 06.2023
  • · Acknowledged and greeted building residents and guests with courtesy and urgency by opening doors and offering assistance.
  • · Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
  • · Monitored and controlled building access and remained vigilant of non-residents' purpose for being on property.
  • · Escorted guests into property and introduced to front desk or concierge personnel to maintain continuity of service.
  • Greeted customers with smile and provided friendly, knowledgeable service.

Administrative Support Clerk

Augusta Staffing Associates
07.2021 - 09.2021
  • Interacted with customers by phone, email or in person to provide information to locate buses at the Richmond County Board of Education:
  • Tracked buses with goggle maps which provided street names and addresses.
  • Assist coworkers with special tasks on a daily basis.
  • Informed parents when buse's would be late or subbed out.
  • Improved customer satisfaction ratings by promptly addressing inquiries and resolving issues in a professional manner.
  • Managed incoming calls professionally, directing callers to appropriate personnel while maintaining sensitivity to confidential matters.

PBX Switchboard Operator

Charlie Norwood VA Medical Center
07.1997 - 05.2016
  • Announced important information and emergency notifications ov PA system.
  • Coordinated general corporate messaging and voicemail for organization with Ten employees
  • Answered calls on at least the 5th ring and engaged customer with friendly, professional demeanor.
  • Directed incoming calls to internal personnel and departments, routing to best qualified department.

Education

No Degree - Certified Nursing Assistant

Augusta Technical College
Augusta, GA
09.1972

Skills

  • Customer Service
  • Healthcare Experience
  • Medical Reception
  • Patient Registration
  • Patient Confidentiality
  • Phone Etiquette
  • Administrative Support
  • Attention to Detail
  • Typing Speed 50 WPM

Timeline

Registration Technician

CSL Plasma Center
07.2023 - 01.2024

Security Officer

Sizemore Security Services
12.2021 - 06.2023

Administrative Support Clerk

Augusta Staffing Associates
07.2021 - 09.2021

PBX Switchboard Operator

Charlie Norwood VA Medical Center
07.1997 - 05.2016

No Degree - Certified Nursing Assistant

Augusta Technical College

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Sherry Lear