Sherry Leonard

• Managed the Medical Service Plan (MSP) to optimize performance in billing, accounts receivable, credentialing, compliance, and customer service.
• Collaborated with the MSP management committee and departments, developing reports and providing analysis to meet the expanding needs of the MSP.
• Managed and ensured accurate completion of monthly, quarterly, and annual financial reports.
• Collaborated with department administrators and the Regional Dean to gather financial information for the yearly budget review.
• Represent UICOMP at various executive level collaborations including JPAC Finance Subcommittee, Medicaid Managed Care meetings, College of Medicine Administrators, and EPIC/EHR status.
• Strategic planning to improve operations and implement automation and cost-saving initiatives.
• Designed and implemented programs aimed at driving profitability through cost reduction and revenue optimization efforts.

• Effectively supervised teams responsible for accounting, payroll, and customer service duties.
• Prepare monthly financial reports, bank reconciliations, and inventory reporting
• Managed cash and ticket handling processes, including petty cash fund management and ticket machine stocking and reconciliation
• Perform employee evaluations, train new employees, and develop policies and procedures
• Collaborate with General Manager, CFO, Purchasing, and Human Resources to achieve financial objectives.

• Managed special projects as assigned by senior leadership team members.
• Analyzed financial data and created reports to present findings to management.
• Performed variance analysis between actual results and budget and forecast expectations.
• Collaborated with other departments across the organization on projects related to finance and accounting matters.
• Identified areas where process improvements could be implemented.
• Reviewed accounts payable and receivable to ensure accuracy of invoices, payments and deposits.
• Reviewed employee expense reports for accuracy and completeness prior to processing reimbursement payments.
• Prepared monthly journal entries for various general ledger accounts.

Assisted OSF Sister’s Community Clinic and Dental Residency Program Coordinator in overseeing secretarial and clerical duties along with managing special projects.

• Supported OSF Sister's Community Clinic and Dental Residency Program, as well as the COO/VP at INI and St.Francis Heart Hospital.
• Performed secretarial, clerical, and administrative services including the tracking of clinic statistics, managing calendars, ordering supplies, and overseeing special projects.
• Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
• Entered data into spreadsheets using Microsoft Excel or other similar programs.
• Provided administrative support to the executive team, including scheduling meetings and managing calendars.

• Supervision of billing and payment processing; employee evaluations, bi-weekly payroll, employee training and development; produced retirement plan reports; maintained contract files and monitored various expenses for company personnel; performed reconciliation of patient financial receipts, bank accounts, processing of accounts payable, payroll, and billing accounts receivable contracts; prepared general ledger entries, assisted with budget planning; and distributed monthly expense reports to Directors.
• Managed day-to-day operations of the medical billing team including setting goals, assigning tasks.
• Assisted with the development of policies and procedures related to medical billing operations.
• Developed strategies for improving collection rates while minimizing bad debt write-offs.
• Responded promptly to inquiries from patients or insurance companies regarding bills or payments.
• Resolved any billing issues that arose in a timely manner.
• Ensured compliance with HIPAA regulations by implementing privacy protocols throughout the organization.
• Collaborated with physicians, coders, and other staff to ensure accuracy of patient records.
• Created monthly financial reports summarizing revenue cycle performance metrics such as denials, payment lag time.

• Processed department invoices, tracked grant payments, and disbursed educational materials to students
• Reconciled and reported monthly on the Medical Service Plan (MSP) for all departments, including bank deposit preparation and petty cash fund maintenance.
• Maintained accurate financial records of all transactions in the accounting system.
• Performed month-end closing activities such as preparing journal entries and accruals.

• Manager for the Business Office and Reception area; supervisor of payroll processing and accounts payable; maintained patient files, daily census reporting and payment posting; collections and disbursement of petty cash funds; expertise in Medicare, Medicaid, and insurance guidelines; and assisted the Medicare representative with payment denials.