Proven track record in enhancing patient wellness and safety at Mercy Hospital Fort Smith, leveraging expertise in sleep study interpretation and patient communication. Skilled in HIPAA compliance and fostering team collaboration, I significantly improved diagnostic accuracy and patient satisfaction. My adaptability and problem-solving abilities have driven continuous improvement in healthcare delivery, achieving notable efficiency gains.
Overview
24
24
years of professional experience
Work History
Polysomnography Technician
Mercy Hospital Fort Smith
05.2021 - Current
Ensured patient safety during sleep studies by adhering to strict protocols and emergency procedures.
Facilitated timely report generation by accurately scoring sleep stages, arousals, respiratory events, and limb movements in polysomnograms.
Educated patients about healthy sleep habits to promote long-term wellness beyond their time in the clinic setting.
Increased patient satisfaction with clear communication during pre-test, intratest, and post-test periods.
Enhanced diagnostic accuracy by performing thorough polysomnographic testing and monitoring patients throughout the night.
Strengthened interdepartmental collaboration by participating actively in interdisciplinary team meetings related to sleep disorders.
Demonstrated adaptability by learning new software programs and diagnostic equipment to stay current with industry advancements.
Maintained a clean, safe, and organized work environment for both patients and colleagues by following established laboratory protocols.
Maintained high-quality data collection standards through meticulous documentation of patient histories and test results.
Exceeded compliance requirements through diligent adherence to HIPAA regulations when handling sensitive patient information.
Contributed to team efficiency by collaborating with other healthcare professionals for seamless case management support.
Supported continuous improvement initiatives with constructive feedback on departmental policies, processes, or equipment needs.
Fostered positive relationships with referring physicians through prompt communication of test results and relevant insights.
Monitored patients during tests or surgeries using electroencephalographs (EEG), evoked potential (EP) instruments or video recording equipment.
Merchandise Associate
Buckee's
03.2020 - 03.2021
Transported merchandise to sales floor and restocked shelves, racks and bins.
Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Answered customer questions regarding store merchandise, department information, and pricing.
Greeted, serviced, and thanked all customers.
Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
Collaborated closely with fellow associates, sharing best practices for visual merchandising techniques and improving overall store performance.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Updated signage and price tags to reflect current sales.
Optimized store layouts by strategically placing popular items in high visibility areas, drawing customer attention and increasing sales.
Managed inventory levels, ensuring timely replenishment of stock to meet customer demands.
Built end caps and aisle displays to highlight products and support latest promotions.
Created attractive displays to promote items.
Updated pricing and signage to complete product displays and educate customers.
Boosted sales performance through effective merchandising strategies and visually appealing displays.
Used pallet jacks to move and position merchandise.
Enhanced visual appeal of the store by constructing creative displays that showcased featured products effectively.
Monitored inventory levels and kept adequate stock in product displays on sales floor.
Verified products appeared at correct locations in proper quantities.
Organized store merchandise racks by size, style, and color.
Monitored and replenished display inventory and restructured according to available stock.
Promoted seasonal products and trends to move stock and prepare for incoming inventory.
Monitored store traffic and customer engagement to determine display effectiveness.
Rehabilitation Technician
HealthSouth Rehabilitation of Midland/ Odessa
02.2017 - 03.2020
Built trusting relationships with patients and families, fostering a supportive atmosphere for recovery.
Supported patients during physical therapy sessions, providing encouragement and motivation for continued progress.
Established collaborative relationships with patients through consistent and meaningful communication.
Educated patients on proper use of assistive devices, reducing the risk of injury or further complications.
Safeguarded confidential patient information according to HIPAA regulations while maintaining accurate records throughout the course of treatment.
Answered telephones and performed light clerical duties to maintain smooth operations while attending to various program needs.
Implemented creative solutions to address unique patient challenges, leading to increased success rates across treatment plans.
Contributed to positive team dynamics by collaborating effectively with colleagues and assisting peers when necessary.
Demonstrated excellent communication skills when explaining complex concepts to both patients and family members alike.
Assisted with administrative tasks, supporting overall functioning of rehabilitation facility.
Encouraged patient participation in therapy sessions, increasing engagement and motivation.
Private Duty Caregiver
Debbie Bonner
06.2016 - 02.2017
Provided emotional support and companionship for clients experiencing social isolation or depression.
Continually updated caregiving skills and knowledge through professional development opportunities to provide high-quality care services for all clients.
Conducted comprehensive assessments of clients'' physical abilities, mental status, personal preferences, goals, and available resources in order to provide optimal care solutions.
Coordinated appointments and transportation services for clients requiring medical or personal visits outside the home.
Maintained a clean, organized, and hazard-free environment to ensure client safety at home.
Assisted clients with daily living activities such as grooming, bathing, dressing, and feeding for increased comfort and independence.
Managed emergencies effectively by responding calmly under pressure while adhering to established protocols until professional help arrived.
Prepared nutritious meals according to dietary restrictions or preferences while encouraging balanced diets for improved overall health.
Administered medications and monitored vital signs for accurate health records and timely reporting to medical professionals.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Built strong relationships with clients to deliver emotional support and companionship.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Purchasing Coordinator
Valley Behavioral Health Sys
05.2014 - 06.2016
Maintained complete documentation and records of all purchasing activities.
Reviewed purchase orders for accuracy and compliance with company policies before approval, minimizing errors and potential disputes.
Contacted each vendor and recorded information regarding price, availability and quality of products.
Enhanced procurement efficiency by streamlining purchasing processes and implementing cost-saving strategies.
Created purchase orders and had each signed by production managers.
Monitored all purchase requisitions and handled adjustments with vendors.
Developed strong relationships with key suppliers, fostering trust and collaboration that enabled successful negotiations.
Implemented policies to reduce cost and eliminate waste.
Managed inventory levels effectively, reducing stockouts and excess inventory costs while maintaining optimal product availability.
Provided training sessions for team members on best practices in procurement procedures, raising awareness about regulatory requirements and fostering adherence to internal guidelines throughout the organization.
Coordinated strategic sourcing activities across multiple departments, driving alignment on procurement priorities and maximizing purchasing power through consolidated buying efforts.
Created purchase orders to monitor stock levels, verify purchase requisitions, and expedite customer orders.
Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
Generated reports on purchasing activities to support management decisions.
Administrative Assistant
Arkoma Energy Services
12.2012 - 04.2014
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Purchasing Agent
HealthSouth Rehabilitation of Ft. Smith
05.2000 - 11.2012
Facilitated smooth operations through accurate tracking of purchase orders, invoices, and payments.
Contributed to a positive work environment through collaboration, professional development, and open communication among team members.
Maintained complete documentation and records of all purchasing activities.
Ensured timely delivery of materials through effective planning and coordination with suppliers.
Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
Reduced lead times by implementing strategic inventory management practices.
Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
Improved supplier relationships through regular communication and proactive problemsolving.
Maintained compliance with industry regulations and company policies throughout procurement activities.
Supported company growth by identifying new suppliers and expanding the vendor base.
Streamlined purchasing processes for increased efficiency and reduced operational costs.
Established strong rapport with vendors resulting in improved payment terms without compromising quality or service levels.
Achieved cost savings by negotiating contracts and securing favorable pricing with suppliers.
Managed risk exposure by closely monitoring supply chain disruptions and taking corrective actions as needed.
Increased profitability by analyzing spend data and identifying opportunities for cost reduction.
Played crucial role in product launches by ensuring timely availability of materials.
Coordinated with finance and logistics teams to streamline purchase-to-pay processes.
Ensured compliance with both internal policies and external regulations through meticulous documentation and audits.
Reduced procurement expenses without compromising on quality by strategic sourcing and vendor negotiations.
Implemented new inventory management system to reduce excess stock and minimize waste.
Managed and updated supplier database, improving data accuracy and accessibility.
Accepted and processed supply requests from staff, and placed orders per procedures.
Conducted research, identifying potential vendors and better pricing options.
Analyzed and reported on inventory levels to determine purchasing requirements.