Summary
Overview
Work History
Education
Skills
Timeline
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Sherry Martin

Greencastle,PA

Summary

Comprehensive sales and account management background within various environments. Experienced and fearless cold-caller with demonstrated success developing new business and increasing sales. Consistent record of developing long-term relationships and delivering excellent customer service. Ambitious, results driven and people oriented account manager with leadership experience. Self-starter, customer service, quick problem solver, committed to maximizing performance.

Overview

20
20
years of professional experience

Work History

Recruiting Director

Waffle House
Norcross , GA
11.2018 - Current
  • Lead recruiting efforts for 28 restaurants across 5 states
  • Administer advanced HR support including compensation, benefits and performance management systems.
  • Partnering with Area Vice President to discern and fulfill workforce needs, define job parameters and outline desired qualifications.
  • Sourcing, screening , interviewing and selecting the best-option candidates for management positions, support staff and maintenance tech openings.
  • Supervising Hourly Recruiting Coordinator and Hourly Recruiting Specialist to enure proper staffing for hourly positions.
  • Brand Ambassador for 5 states, to include job fairs, college career fairs and events to develop new business and maintain a relationship for future recruits.

Admissions Advisor

Kaplan University
Hagerstown, MD
12.2013 - 08.2017
  • Received incoming calls from potential students and provided detailed information about institution.
  • Processed admissions applications and transcript requests to facilitate student enrollment.
  • Collaborated with financial aid, education and career services departments to achieve student enrollment targets.
  • Brought in new students with effective outreach plans.
  • Thoroughly reviewed admissions applications and evaluated credentials to approve students for enrollment.
  • Assisted students in understanding academic application processes, admissions requirements and financial aid options.
  • Maintained accurate records of all admissions activities in student database system.
  • Participated in outreach initiatives such as career days at local high schools.
  • Attended college fairs to inform students about academic programs, financial aid options, housing opportunities and other related topics.
  • Developed relationships with local high schools to promote college programs and increase enrollment numbers.

Administrative Support

Hempen Hill BBQ Bar & Grill
Hagerstown , MD
10.2006 - 12.2013
  • Collected liquor order and beer inventory count to provide proper ordering.
  • Entered purchase order invoices into QuickBooks and balanced checking account.
  • Supported business needs with high-quality administrative support.

Financial Sales Consultant

PNC Bank
Hagerstown , MD
06.2009 - 07.2012
  • Consulted with customers to quickly and expertly guide their issues towards successful resolution, helping them achieve their financial goals by finding a product that would earn the highest interest rate.
  • Utilize sales experience, product, and procedural knowledge to identify the individual financial needs of customers, understand their objectives and recommended products and services that met those needs.
  • Monitor accounts and implemented a plan to existing customers account needs to increase sales of checking, savings, auto loans and home equity lines of credit.

Account Manager

Wantz Distributors
Hagerstown , MD
06.2010 - 06.2011
  • Promoted product and developed marketing solutions to increase sales by 7%.
  • Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
  • Developed and maintained relationships with key accounts to ensure customer satisfaction.
  • Serviced and merchandised accounts with appropriate signage for recognizing the company band.
  • Managed and maintained over 100 accounts while ensuring the highest level of customer service.
  • Maintained relationships with clients by providing support, information and guidance; researching and recommending new product to increase sales.

Prepaid Product Specialist

Western Union
Hagerstown , MD
12.2003 - 01.2006
  • Designed and implemented a series of varied products and services specific to marketing plans for potential and existing agents in the Northeast Region.
  • Designed an implemented customer education days for new products to increase sale
  • Created special promotions which include grassroots events, account incentives, and media advertising to achieve sales results.
  • Prepare complex report for Regional Vice President and regional managers for the Northeast Region.
  • Presented professional correspondence to customers and sales representatives.
  • Served as product specialist/liaison and conducted small group training sessions on products for 35 regional colleagues.
  • Monitored account sales activities, documented successes, and implemented creative action where product under performed.

Education

Bachelor of Science - Liberal Arts/ Business Administration

Kaplan University
Hagerstown, MD
01-2016

Skills

  • Team Leadership
  • Process Improvement
  • Sales
  • Presentation Skills
  • Employ Relations
  • Business Development
  • Contract Negotiation
  • Business Planning
  • Negotiation
  • Verbal and Written Communication

Timeline

Recruiting Director

Waffle House
11.2018 - Current

Admissions Advisor

Kaplan University
12.2013 - 08.2017

Account Manager

Wantz Distributors
06.2010 - 06.2011

Financial Sales Consultant

PNC Bank
06.2009 - 07.2012

Administrative Support

Hempen Hill BBQ Bar & Grill
10.2006 - 12.2013

Prepaid Product Specialist

Western Union
12.2003 - 01.2006

Bachelor of Science - Liberal Arts/ Business Administration

Kaplan University

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Sherry Martin