Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sherry Mason

Lynchburg,Virginia

Summary

Proven track record in enhancing customer satisfaction and maintaining high efficiency under pressure, demonstrated during my tenure at StarTek. Skilled in cash handling accuracy and exhibiting exceptional reliability, I effectively managed high-volume transactions and inquiries, ensuring workplace safety and promoting a positive environment. Dedicated Cashier Assistant brings customer-first attitude to helping clients safely shop, buy and transport items to vehicles. Experience cleaning and sanitizing work environment, carts and baskets alike to promote customer health and wellbeing. No-job-too-small approach to helping locate, bag, and carry purchases. Offers energetic approach to assisting customers and fellow employees.

Overview

8
8
years of professional experience

Work History

Cashier Helper

Long John Silver's
08.2022 - 12.2022
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Provided friendly service even during stressful situations or periods of high volume without compromising accuracy or efficiency.
  • Supported fellow cashiers with additional tasks, contributing to overall team efficiency.
  • Maintained cleanliness of the cashier area, promoting a positive store environment for both employees and customers.
  • Managed lines during peak hours effectively, maintaining order while keeping customers satisfied.
  • Handled cash registers with precision, ensuring proper change was given and maintaining balanced drawers.

Customer Service Representative

StarTek
04.2015 - 04.2018
  • Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Demonstrated excellent multitasking abilities by simultaneously handling multiple tasks such as navigating systems, taking notes on calls, and answering inquiries from clients.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Education

BBA - Entrepreneurship

Strayer University
Washington, DC
12.2028

Skills

  • Price Verification
  • Bagging items properly
  • Cleanliness and hygiene
  • Reliability and punctuality
  • Workplace Safety
  • Cash Drawer Balancing
  • Receipt organization
  • Cash Handling Accuracy

Timeline

Cashier Helper

Long John Silver's
08.2022 - 12.2022

Customer Service Representative

StarTek
04.2015 - 04.2018

BBA - Entrepreneurship

Strayer University

Similar Profiles

CREATE PROFILE
Sherry Mason