Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sherry McDougald

Macon,Georgia

Summary

Versatile Property Manager bringing solid blend of people skills combined to implement and enforce property rules and regulations. Property Manager adept at remaining accessible to residents and board members. Offering excellent organizational and time management skills. Responsible Property Manager committed to ensuring safe and comfortable environment for residents as well as advocating for needs of building board.

Overview

43
43
years of professional experience

Work History

Real Estate Broker/Property Manager

McDougald Realty,LLC
Macon, GA
08.2009 - 02.2019
  • Negotiated real estate contracts to navigate transactions between buyers and sellers.
  • Compared properties possessing similar features to determine competitive market prices.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed 28 rental properties for owner.
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Maintained sufficient number of units market-ready for lease.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
  • Organized and participated in meetings to give residents opportunity to ask questions and provide forum for issues to be addressed.
  • Yearly 1099's to owner

Office Manager/Co-Owner

McDougald Land Surveying And Engineering, LLC
Macon, GA
04.1996 - 09.2017
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Evaluated employee records and productivity to complete employee evaluations.
  • Payroll, W-2's
  • Developed standard operating procedures for all administrative employees.

Real Estate Agent

Remax
Macon, Georgia
11.2005 - 08.2009
  • Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
  • Communicated with clients to understand property needs and preferences.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Negotiated, facilitated and managed real estate transactions.
  • Developed and maintained relationships with clients through networking, postcards and cold calling.
  • Advertised client properties through websites, social media and real estate guides.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Presented purchase offers to sellers for consideration.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Followed up with prospective buyers regarding incentives from builder and new developments in surrounding area.
  • Maintained inventories and records of sales collaterals and closings.

Account Executive - Payables and Receivables

Amerson Construction
Macon, Georgia
07.1995 - 04.1996
  • Verified discrepancies and resolved clients' billing issues
  • Prepared bills receivable, invoices and bank deposits.
  • Maintained records by imaging invoices, debits and credits.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Service Representative

GEICO
Macon, Georgia
04.1992 - 11.1994
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Maintained productivity and quality standards at all times.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided information about company products and services, and capitalized on upsell opportunities.

Operations Manager

Larry's Shoes
Houston, TX
11.1984 - 10.1989
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Devised processes to boost long-term business success and increase profit levels.
  • Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
  • Investigated and resolved departmental non-conformances.
  • Trained new employees on proper protocols and customer service standards.
  • Assisted in recruiting, hiring and training of team members.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Promoted positive customer experience through day-to-day supervision and management of retail facility.
  • Supervised 8 employees on shifts, overseeing efficiency of customer service and overall performance.
  • Eased team transitions and new employee orientation through effective training and development.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Delivered leadership to executive team dedicated to driving ambitious targets with well-orchestrated plans.
  • Oversaw store to store transfers between stores in Houston area.

Education

No Degree - Business Administration And Management

Westchester Community College
Houston, Texas

Real Estate - Real Estate

Realtor University
11.2005

GED -

Westchester High School
Houston, Texas
10.1972

Skills

  • Complaints Investigation
  • Repair Planning
  • Operations Management
  • Administrative Leadership
  • Tenant and Owner Liaising
  • Contract Negotiation
  • Client Relations
  • Grounds and Facility Inspection
  • Disturbance Handling
  • Legal Issue Resolution
  • Local and State Laws
  • Deposits Management
  • Dispute Handling

Timeline

Real Estate Broker/Property Manager

McDougald Realty,LLC
08.2009 - 02.2019

Real Estate Agent

Remax
11.2005 - 08.2009

Office Manager/Co-Owner

McDougald Land Surveying And Engineering, LLC
04.1996 - 09.2017

Account Executive - Payables and Receivables

Amerson Construction
07.1995 - 04.1996

Service Representative

GEICO
04.1992 - 11.1994

Operations Manager

Larry's Shoes
11.1984 - 10.1989

No Degree - Business Administration And Management

Westchester Community College

Real Estate - Real Estate

Realtor University

GED -

Westchester High School

Similar Profiles

  • Gail Jameson

    Gail JamesonGail Jameson

    Business Manager at The McDougald Funeral HomeBusiness Manager at The McDougald Funeral Home

  • Matthew McMickle

    Matthew McMickleMatthew McMickle

    Residential & Commercial Property Management at Hawthorne JC Realty LLC, Hawthorne JC 287 Realty LLC, Hawthorne JC 118 Realty LLCResidential & Commercial Property Management at Hawthorne JC Realty LLC, Hawthorne JC 287 Realty LLC, Hawthorne JC 118 Realty LLC

  • TERESA ADAMS

    TERESA ADAMSTERESA ADAMS

    Real Estate Agent at LinQ Realty LLC / Keller Williams RealtyReal Estate Agent at LinQ Realty LLC / Keller Williams Realty

  • Janiah Bradford

    Janiah BradfordJaniah Bradford

    E-Commerce Specialist at GoodwillE-Commerce Specialist at Goodwill

  • Marvin anderson

    Marvin andersonMarvin anderson

    Assistant Manager at Bonefish GrillAssistant Manager at Bonefish Grill

CREATE PROFILE
Sherry McDougald