Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sherry McGhee

Chico,CA

Summary

Logistics professional with solid history of exceptional customer, record keeping and care facility management skills.

California licensed phlebotomist with foundational knowledge in phlebotomy and hands-on experience gained through academic projects and externships. Acknowledged for strong teamwork, problem-solving, and time-management. Proactive and goal-oriented professional recognized for reliability and adaptability, with a quick ability to learn and apply new skills. Dedicated to utilizing these qualities to drive team success and contribute to organizational growth.

Overview

13
13
years of professional experience

Work History

Rural Carrier Associate

United States Post Office
02.2020 - Current
  • Demonstrated flexibility in adjusting schedules to accommodate unexpected staff shortages or increased workload demands.
  • Reduced the occurrence of incorrectly delivered mail by diligently verifying addresses before each drop-off.
  • Improved customer satisfaction by consistently delivering mail accurately and on time.
  • Maintained accurate records of deliveries, undeliverable items, and forwarding addresses for seamless operations.
  • Remained physically fit to safely lift and transport packages weighing up to 70 pounds.
  • Adapted quickly to changing weather conditions, maintaining professional performance levels in various climates while prioritizing safety precautions at all times.
  • Enhanced operational efficiency by sorting and organizing mail for efficient delivery routes.
  • Resolved complaints calmly and professionally to maintain customer satisfaction.
  • Conducted daily maintenance and safety checks on delivery vehicles, limiting service delays and disruptions.

Environmental Services

Enloe Hospital
05.2019 - 02.2020
  • Maintains environmental and infection control standards within established policies and procedures of the hospital.
  • Managed approximately 30 room discharge turn-over per day, including stat, isolated and controlled rooms.
  • Performing a variety of cleaning tasks to maintain the O.R, E.R, patient rooms, hallways, offices, and public areas by cleaning, disinfecting and replenishing supplies in assigned areas.
  • Continuously improved personal skills and knowledge in environmental services practices through training sessions, workshops, and other learning opportunities.
  • Served as a liaison between the environmental services team and hospital administration, effectively communicating needs and feedback from both parties.
  • Provided exceptional customer service to patients, visitors, and staff while performing routine duties as an Environmental Services Assistant.

Resident Medication Assistant

Atria Senior Living
03.2013 - 11.2018
  • Supervised the organization and maintenance of a medication room serving over 75 residents, ensuring compliance with safety regulations and achieving a 100% accuracy rate in medication administration.
  • Oversaw the medication administration process for 75 residents, ensuring compliance with safety protocols and preventing through rigorous double-check systems and staff training initiatives.
  • Fostered a team-oriented atmosphere among colleagues; supported co-workers during high-stress situations and participated in staff meetings to discuss ways of improving patient care.
  • Contributed to a positive living environment for residents by establishing rapport and fostering open communication.
  • Assisted in the prevention of falls and injuries among residents through close observation during medication administration rounds.
  • Promoted resident independence while providing necessary assistance with daily activities such as grooming, dressing, and mobility.
  • Upheld confidentiality standards by responsibly managing sensitive patient information according to HIPAA regulations.
  • Streamlined communication between healthcare providers by acting as a liaison between nurses, physicians, pharmacists, and families.
  • Followed nutritional plans to prepare optimal meals.

Education

Swedish Massage And Human Anatomy Course -

Kali Institute of Massage And Somatic Therapy
Ventura, CA

High School Diploma -

Sierra High School
Tollhouse, CA

CPT-I - Phlebotomy

Yube College / Vallejo Regional Education
Marysville, CA
09-2023

Skills

  • Strong attention to detail
  • Record keeping and data entry
  • Point of Sale system
  • Problem-solving
  • Customer service
  • Quality control
  • Adaptability and flexibility
  • HIPAA compliance
  • Time management
  • Multitasking Abilities
  • Organizational skills
  • Safe driving practices
  • CPT-1 Certificate, California Department of Public Health License # CPT-02388284
  • Basic Life Support (CPR/AED) American Heart Association, E-Card #235419219210

Timeline

Rural Carrier Associate

United States Post Office
02.2020 - Current

Environmental Services

Enloe Hospital
05.2019 - 02.2020

Resident Medication Assistant

Atria Senior Living
03.2013 - 11.2018

Swedish Massage And Human Anatomy Course -

Kali Institute of Massage And Somatic Therapy

High School Diploma -

Sierra High School

CPT-I - Phlebotomy

Yube College / Vallejo Regional Education