Summary
Overview
Work History
Skills
Timeline
Hi, I’m

Sherry McLean

Loan Documation Specialist 4
Chandler,AZ

Summary

Motivated, personable business professional with a successful 25 year track record of profitable Multi-state sub-prime originating. Diplomatic and tactful with professionals and Non-professionals at all levels. Accustomed to handling sensitive, confidential record. Flexible and versatile-able to maintain a sense of humor under pressure. Poised and competent With demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven Environments. Excellent team-building skills. Ability to generate lead’s provided business or self Generated business.

Highly skilled Loan Specialist with expertise in data accuracy and security. Hardworking professional with over 25 years of assisting clients, scheduling payments and reviewing credit histories. Knowledgeable in all credit procedures.

Driven Loan Officer with track record in mortgage and home lending product sales. Demonstrating strong interpersonal skills and exceptional service throughout sales process.

Seasoned Loan Officer bringing proven skills in negotiating, preparing and finalizing agreements. Meticulous, well-organized and decisive field professional skilled at cultivating and deepening productive relationships with owners, companies and agency representatives. Ready to bring knowledge and abilities to challenging role with potential for long-term career advancement and success.

Overview

26
years of professional experience

Work History

Senior Loan Officer, Home Preservation Specialist & Loan Documentation Specialist

Job overview

  • Reviewed returned borrower packages for quality control before processed
  • Review and clarify all pay stubs,W-2’s & bank statements
  • Processed & reviewed appraisals to make sure loans could be completed accurately
  • Specializing in sub-prime lending nationwide in residential, commercial, tax deferred
  • Exchanges, multifamily, mixed use and special circumstance loans.

Senior Loan Officer Manager

Job overview

  • Average business of 25 to 50 loans in pipeline based on good leads (My own business)
  • Senior T/O loan officer with ability to close a loan that others could not
  • Managed loan origination team of 5 to 10 employees
  • Trained staff to generate good leads and maintain pipeline
  • Worked daily with underwriter to answer questions on individual packages to expedite loan
  • Approval
  • Followed up with senior processor via email to maintain time line on on-going loans
  • Create & process repossession Affidavit and Flip titles
  • Research and determine correct Action needed and take that action
  • Research and communication with various Government departments and business
  • Running, Researching and Reviewing Many reports in order to maintain our active portfolio

Loan Document Specialist
03.2018 - Current

Job overview

  • Initiated repossession process or service disconnection upon failure of other collection methods.
  • Prepared and submitted legal documents to initiate court proceedings.
  • Researched billing errors and discrepancies to initiate corrective action.
  • Developed and documented collection procedures and policies to comply with government regulations.
  • Proofread filenames, titles and submittal details to streamline submittal and avoid rejection
  • Enforced use of standardized forms and templates to achieve uniformity of communications across departments and functions
  • Established and managed document distribution matrix and document control register

Wells Fargo Home Mortgage

Home Preservation Specialist
10.2011 - 03.2018

Job overview

  • Facilitated communication with loan applicants, underwriters and loan officers to optimize process and maintain updated information.
  • Verified credit histories, personal references and employment backgrounds for each applicant.
  • Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
  • Set up and completed loan submission packages.
  • Processed loans within various departments to achieve timely, accurate, and fair proceedings.
  • Calculated, reviewed and corrected errors on interest, principal and closing costs.
  • Provided quick turnaround times to maintain fast-past schedule.
  • Contacted customers via mail, telephone and email to relay acceptance or rejection of applications.
  • Confirmed applicants met lender requirements to repay loans by reviewing applications to determine eligibility.
  • Readied Truth-in-Lending Disclosures for loan applicants, delivering important information about loan APR and repayment terms.
  • Calculated debt-to-income ratios to determine maximum loan amounts and avoid overextending applicants.
  • Prepared documents for underwriting by verifying client income, credit reports, and other information.

Wells Fargo thru Randstad

Front end Processor
08.2011 - 10.2011

Job overview

  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Trained newly hired sales team in upselling techniques.

Wells Fargo Home Mortgage

Loan Officer
06.2010 - 04.2011

Job overview

  • Researched and updated industry knowledge on changing legislation and regulations.
  • Monitored pipelines to track and log status of loans.
  • Recommended loan approvals and denials based on customer loan application reviews.
  • Analyzed potential risks and evaluated loan products to identify suitable options for customers.
  • Proactively identified solutions for customers experiencing credit issues.
  • Evaluated loan requests and documents to verify accuracy and completeness.
  • Assisted customers in understanding loan terms and conditions to make informed decisions.
  • Submitted loan applications to underwriter for verification and recommendations.
  • Processed loan applications and monitored progress from start to finish.

Van Dyk Mortgage corp

Asst office manager/ Human Resources/ Sr
08.2009 - 06.2010

Job overview

  • Fostered positive work environment through comprehensive employee relations program.
  • Coordinated technical training and personal development classes for staff members.
  • Managed employee compensation plans.
  • Maintained employee and contract files to keep company in compliance with current laws and coordinate office activities and vendor relations.
  • Communicated with potential hires to provide clarity on expected tasks, compensation and policies.

Hunter Financial Group

Sr Loan Officer
07.2007 - 07.2009

Cap Mortgage

Sr Loan Officer
10.2006 - 06.2007

Job overview

  • Monitored performance of existing loan portfolios to identify and address any issues.
  • Compiled closing packages for drafting and presentation accuracy.
  • Explained very technical financial information to applicants in easy to understand language.
  • Examined customer loan applications for loan approvals and denials.
  • Originated, reviewed, processed, closed, and administered customer loan proposals.
  • Approved loan applications based on customer creditworthiness and provided detailed financial advice.
  • Analyzed potential risks and evaluated loan products to identify suitable options for customers.
  • Collaborated with other departments to promptly process loan applications.
  • Recommended loan approvals and denials based on customer loan application reviews.

Global Mortgage Inc

Executive Sr Loan Officer
02.2005 - 10.2006

Job overview

  • Decided to work from home.

Nova star Home Mortgage

Senior Loan Officer
08.2001 - 01.2005

Job overview

  • Compiled database of loan applicants' credit histories, financial statements and other financial information.
  • Recommended loan approvals and denials based on customer loan application reviews.
  • Supervised loan personnel and motivated to maintain customer service and performance standards.
  • Maintained strict confidentiality of bank records and client information.
  • Developed systems to efficiently track loan documents and enhance accuracy.
  • Evaluated loan requests and documents to verify accuracy and completeness.
  • Utilized risk management strategies to attain high loan approval rates.
  • Approved loan applications based on customer creditworthiness and provided detailed financial advice.
  • Explained very technical financial information to applicants in easy to understand language.
  • Negotiated loan terms and conditions with customers to secure best deal.
  • Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.

First Alliance Mortgage

Loan Officer
02.1998 - 03.2000

Job overview

  • Reviewed potential borrowers for the 3 C’s of credit, collateral and capability
  • Drafted scrips for originators to recruit loans from borrowers
  • Organized and sent out 1003 packages to new borrowers
  • Create & process repossession Affidavit an Flip titles
  • Research and determine correct Action needed and take that action

Nations Capital Mortgage

Originator
11.1996 - 02.1998

Job overview

  • Was bought by First Alliance Mortgage

Skills

  • SUMMARY___________________________________________________________________
  • Knowledge and understanding of banking or financial services industry
  • Ability to take initiative and work independently with minimal supervision in a structured environment
  • Ability to work effectively, as well as independently, in a team environment, Problem-Solving
  • Microsoft Office skills, Skilled in ICMP, EXS, Basic Knowledge of Point
  • Effective organizational, multi-tasking, and prioritizing skills, Quality Management
  • Leadership experience including training, General Office Skills, General Processing ,Fantastic Communication Skills,Strong attention to detail and accuracy skills
  • Knowledge of WF Auto company systems: CARS, ITOP, IREPO, Auto IMS, DealerTrack
  • Process auditing, Compliance controls, Process improvements, Compliance controls
  • Project support

Timeline

Loan Document Specialist

03.2018 - Current

Home Preservation Specialist

Wells Fargo Home Mortgage
10.2011 - 03.2018

Front end Processor

Wells Fargo thru Randstad
08.2011 - 10.2011

Loan Officer

Wells Fargo Home Mortgage
06.2010 - 04.2011

Asst office manager/ Human Resources/ Sr

Van Dyk Mortgage corp
08.2009 - 06.2010

Sr Loan Officer

Hunter Financial Group
07.2007 - 07.2009

Sr Loan Officer

Cap Mortgage
10.2006 - 06.2007

Executive Sr Loan Officer

Global Mortgage Inc
02.2005 - 10.2006

Senior Loan Officer

Nova star Home Mortgage
08.2001 - 01.2005

Loan Officer

First Alliance Mortgage
02.1998 - 03.2000

Originator

Nations Capital Mortgage
11.1996 - 02.1998

Senior Loan Officer, Home Preservation Specialist & Loan Documentation Specialist

Senior Loan Officer Manager

Sherry McLeanLoan Documation Specialist 4