Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sherry Michel

Sherry Michel

Pensacola,FL

Summary

Accomplished Realtor at LoKation with a proven track record in property management and business development. Excelled in client relations and negotiation, significantly enhancing customer satisfaction and sales outcomes. Leveraged administrative support and staff management skills to streamline operations and boost efficiency. Achieved notable success in contract negotiation and property tours, driving robust business growth.

Overview

13
13
years of professional experience

Work History

Realtor

LoKation
01.2021 - Current
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Wrote contracts to outline sales and purchases of properties.
  • Advised and informed prospective clients on current market activities and conditions.
  • Compared recently sold area properties to determine competitive market prices.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Communicated with clients to understand property needs and preferences.
  • Negotiated, facilitated, and managed real estate transactions.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Reviewed market research data and changed sales plans accordingly.
  • Advised clients on market conditions and property value for informed decision-making.

Residential Property Manager

Michel Vacations LLC
01.2020 - Current
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Oversaw management of 7 properties while providing general service to tenants.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Communicated effectively with owners, residents, and on-site associates.
  • Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
  • Completed annual rent calculations using housing database software.
  • Generated professional networks by engaging in professional, industry and government organizations.
  • Collected and maintained careful records of rental payments and payment dates.
  • Coordinated appointments to show marketed properties.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Kept properties in compliance with local, state, and federal regulations.
  • Updated company database with new property listings or added amenities.
  • Implemented rental asset processes and cleanliness standards.
  • Resolved customer disputes to maintain positive relationships and increase customer base.
  • Partnered with outside sales to identify critical accounts with growth opportunities.
  • Drafted quotes, confirmed orders, and managed transfers to handle rental needs efficiently.
  • Executed sales and marketing initiatives to increase revenue for company.

Account Manager

Ultimate Environments
05.2020 - 08.2021
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.
  • Reported regularly to managers on project budget, progress, and technical problems.

Realtor Sales Associate

Berkshire Hathaway
08.2011 - 09.2019
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Compared recently sold area properties to determine competitive market prices.
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
  • Advised and informed prospective clients on current market activities and conditions.
  • Advertised client properties through websites, social media, and real estate guides.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Communicated with clients to understand property needs and preferences.
  • Presented purchase offers to sellers for consideration.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Negotiated, facilitated, and managed real estate transactions.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.
  • Advised clients on market conditions and property value for informed decision-making.
  • Reviewed market research data and changed sales plans accordingly.
  • Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
  • Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
  • Developed new business and managed new and existing clients.
  • Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
  • Coordinated appointments to show tenants and buyers prospective homes.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Reviewed and executed confidential documents, contracts and disclosures.
  • Conducted weekly open houses and provided feedback to sellers on potential buyers.
  • Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
  • Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
  • Negotiated contracts with buyers and sellers to maximize customer savings.
  • Performed home evaluations and developed competitive market analysis for individual homes.

Commercial Realtor

Thur & Associates
04.2018 - 08.2019
  • Interviewed clients and generated lists of potential properties meeting specific requirements from available listings.
  • Compared recently sold area properties to determine competitive market prices.
  • Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
  • Coordinated appointments to show tenants and buyers prospective homes.
  • Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
  • Generated leads for sales and rental properties through cold calls and referrals.

Restaurant Manager

Gretl’s Bistro
07.2015 - 06.2018
  • Developed, implemented, and managed business plans to promote profitable food and beverage sales.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Assisted in development and implementation of new menus to offer variety and options to customers.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Oversaw food preparation and monitored safety protocols.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Motivated staff to perform at peak efficiency and quality.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

Education

Science, Technology, And Society

Broward College
Fort Lauderdale, FL
12.2011

Language Interpretation And Translation

American Studies in France
Aix-en-Provence
04.2000

Skills

  • Property Management
  • Business Development
  • Office oversight
  • Administrative Support
  • Schedule Coordination
  • Client Relations
  • Negotiation
  • Sales Forecasting
  • Price Structuring
  • Property tours and inspections
  • Contract Negotiation
  • Staff Management

Languages

German
Native or Bilingual
French
Limited Working

Timeline

Realtor

LoKation
01.2021 - Current

Account Manager

Ultimate Environments
05.2020 - 08.2021

Residential Property Manager

Michel Vacations LLC
01.2020 - Current

Commercial Realtor

Thur & Associates
04.2018 - 08.2019

Restaurant Manager

Gretl’s Bistro
07.2015 - 06.2018

Realtor Sales Associate

Berkshire Hathaway
08.2011 - 09.2019

Science, Technology, And Society

Broward College

Language Interpretation And Translation

American Studies in France

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Sherry Michel