SHERRY MILLER
Eugene
Summary
Results-driven professional with extensive experience in account management and business development. Consistently exceeds sales targets while enhancing client relationships. Expertise in process adaptation and driving efficiency to achieve organizational objectives. Proven leadership in delivering exceptional customer service and launching innovative products.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Business Development Manager
A&K Landscaping
Eugene
09.2024 - 10.2025
- Streamlined client onboarding processes to ensure seamless transitions and high satisfaction levels.
- Conducted presentations for prospective clients, highlighting service capabilities and value propositions.
- Negotiated service agreements, securing favorable terms and establishing long-term contracts.
- Facilitated staff training on business development best practices and client engagement strategies.
- Identified potential clients, cultivated relationships, and negotiated contracts.
- Participated in weekly executive meetings to discuss progress toward strategic goals.
- Established new customer accounts through effective negotiation and closing techniques.
- Drafted tailored proposals in response to requests for information from prospects.
Senior Account Manager
Bilmar Landscape Industries
Las Vegas
01.2007 - 06.2024
- Provided training and mentorship to junior staff on sales techniques, customer service, and account management.
- Utilized Aspire software for tracking client interactions, managing leads, and monitoring progress.
- Ensured compliance with company policies and regulations consistently.
- Developed relationships with HOA managers and Board Members to enhance client satisfaction.
- Created and implemented strategies that increased sales and improved customer loyalty.
- Managed client accounts, exceeding revenue targets while maintaining quality controls.
- Identified client needs through in-depth consultations and strategic planning.
- Collaborated with Southern Nevada Water Authority on drought-tolerant landscape designs.
Skills
- Team leadership and self-motivation
- Adaptability and strategic planning
- Operations management and schedule coordination
- Performance monitoring and conflict resolution
- Effective communication and sales expertise
- Upselling strategies and team training
- Goal setting and time management
- Multitasking and organizational abilities
- Problem solving and analytical skills
- Attention to detail and reliability
- Project presentation skills and issue resolution
- Performance tracking and analysis
- Sales development techniques and systems proficiency
Certification
• Certified Arborist WE-9334 A
• Water conservation with SNWA
• Water conservation with SNWA
References
- Billy Blackwell, CEO/Founder, BILMAR Landscape, (702) 606-3940
- Zach Gillam, Branch Manager, BILMAR Landscape, (702) 883-9654
- Jacob Swinney, Branch Manager, Yellowstone Landscape, (702) 910-5069
- Beate Arrington, Community Manager, (702) 863-5248
- Teri Hacker, Board Member, Ardiente HOA, (725) 270-9702
Timeline
Business Development Manager
A&K Landscaping
09.2024 - 10.2025
Senior Account Manager
Bilmar Landscape Industries
01.2007 - 06.2024