RN Branch DirectorRN Branch DirectorRN Care Plan Management SpecialistRN Branch DirectorRN Case Manager
Work Type
Full Time
Location Preference
Remote
1
Certification
32
years of professional experience
Dynamic and results-driven healthcare professional with management experience in Home Health, Oasis Review, and ICD-10 coding. Recognized for a detail-oriented approach and a proven track record of exceeding branch goals while thriving in high-pressure, time-sensitive environments. Passionate about education and mentorship, with extensive expertise in care plan review, utilization, and coding. Currently serving as Branch Director for Enhabit Home Health and Hospice in Scottsboro, AL, committed to enhancing clinician understanding and delivering exceptional patient care while adhering to CMS guidelines and effectively managing branch operations.
Work History
RN Branch Director
7 Months
Enhabit Home Health and Hospice | 01.2026 - Current
Evaluated and adjusted patient care plans, guaranteeing alignment with healthcare regulations and industry best practices.
Organized and led interdisciplinary discussions focused on patient progress and strategic adjustments to treatment plans.
Developed and implemented quality improvement programs focused on improving patient experiences and reducing the frequency of hospital readmissions.
Coordinated efforts with external healthcare providers to refine referral systems and strengthen continuity of care for patients.
Guided and trained new nursing staff members, promoting high standards of patient care and a positive workplace culture.
Facilitated collaboration among interdisciplinary teams to formulate comprehensive treatment plans for complex patients with multiple comorbidities.
Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
Conducted regular reviews of personal and health data handling practices to uphold HIPAA standards and protect sensitive information.
Administered budgets and allocated resources strategically to maximize operational effectiveness.
Implemented and monitored compliance strategies to ensure alignment with regulatory standards in home health operations.
Oversaw branch budget management, ensuring optimal resource allocation and implementation of cost control measures.
Implemented comprehensive risk management strategies to ensure compliance with regulatory standards.
RN Branch Director
9 Months
Enhabit Home Health and Hospice | 04.2025 - 01.2026
Established new parent home health office as part of de novo project in Pensacola, Florida.
Evaluated and recruited top talent for core team roles in nursing, physical therapy, occupational therapy, speech-language pathology, and medical social work.
Conducted weekly training sessions to onboard new hires and enhance their integration into the company culture.
Executed detailed preparations for CHAP survey, facilitating a flawless Florida state license application process.
Facilitated staff training on new electronic health record systems to enhance documentation and information retrieval efficiency.
Guided and trained new nursing personnel, promoting a positive workplace culture and commitment to exceptional patient care.
Oversaw branch budget management, ensuring optimal resource allocation and implementation of cost control measures.
Supported de novo team in establishing all necessary accounts and vendor relationships to streamline office functionality.
RN Care Plan Management Specialist
2 Years 5 Months
Enhabit Home Health | 09.2022 - 02.2025
Assessed and revised care plans, ensuring accuracy in OASIS entries through collaboration with assessing clinicians.
Delivered targeted support to clinicians by addressing OASIS-related questions and assessments through effective email and phone interactions.
Reviewed and confirmed care plan details, integrating critical components like safety measures, intervention timelines, medication lists, functional assessments, and supply schedules.
Applied ICD-10 coding standards to ensure accuracy in all care plans.
Achieved certification in oasis and ICD 10 coding to enhance patient care documentation.
Utilized pulse system expertise to streamline processes and improve accuracy.
Certified as a compact registered nurse, allowing for flexible healthcare delivery in multiple states.
Achieved certification in OASIS and ICD-10 coding, demonstrating expertise in healthcare documentation standards.
Organized and entered information into database system to ensure data accuracy.
Compiled comprehensive reports outlining key findings and actionable recommendations.
Analyzed operational processes regularly to identify and recommend strategic improvements.
Assessed staff performance and delivered targeted coaching to enhance operational efficiency.
RN Branch Director
8 Years 6 Months
Enhabit/Encompass Home Health HIA | 03.2014 - 09.2022
Developed lasting partnerships with clients by demonstrating appreciation and encouraging feedback regarding home health service quality.
Analyzed employee performance metrics and implemented improvement plans, including annual evaluations and direct supervisory interactions.
Optimized workflow efficiency by implementing strategic task prioritization and process improvements.
Evaluated and onboarded skilled individuals, significantly elevating the overall talent pool and expertise within the organization.
Handled customer interactions with professionalism, effectively managing and resolving complaints to maintain service quality.
Streamlined branch productivity through effective management of staff conflicts, thorough evaluations, strategic hiring and termination processes, and targeted coaching initiatives.
Delivered targeted guidance and support to clinical staff, fostering skill enhancement and operational efficiency.
Analyzed and validated plan of care documentation to ensure compliance with patient care standards and billing requirements.
Performed meticulous reviews of patient care charts, focusing on accuracy and completeness of medical documentation.
Reviewed patient records and performed ICD-10 coding to facilitate precise billing and reimbursement.
Monitored and analyzed financial performance for HIA office, facilitating informed decision-making and strategic planning.
Facilitated referral intake and coordinated scheduling to streamline operations.
Provided direct patient care as necessary while overseeing service operations and team performance in home health settings.
Conducted regular audits of processes and procedures to maintain adherence to CMS regulations.
RN Case Manager
1 Year 1 Month
CareSouth/Encompass Home Health | 02.2013 - 03.2014
Facilitated communication of patient care preferences to healthcare providers, verifying that interventions met established treatment goals and identifying insurance coverage constraints.
Assessed healthcare needs and treatment goals for each patient, ensuring alignment with available resources.
Assessed patient needs and crafted personalized care plans, integrating suitable nursing interventions to promote recovery and well-being.
Facilitated collaboration with interdisciplinary professionals to formulate comprehensive care plans.
Conducted thorough patient examinations and meticulously documented medical histories, including current and past conditions, illnesses, injuries, and medications.
Engaged with suppliers and vendors to procure essential medical equipment and services, ensuring operational efficiency.
Ensured compliance with prescribed medication protocols and treatment plans to promote patient health..
Conducted regular evaluations to assess changes in patient needs, conditions, and medications.
Detailed clinical notes and updates were prepared for comprehensive review by the primary physician.
Performed IV infusions and delivered wound care, ensuring adherence to best practices in patient treatment.
Paramedic/RN Supervisor and EMS Director
18 Years 7 Months
Upson Regional EMS | 06.1994 - 01.2013
Evaluated individual patient needs and treatment objectives, facilitating access to appropriate healthcare resources and providers.
Collaborated with physicians to evaluate diagnoses and formulate comprehensive treatment strategies.
Coordinated with medical professionals to assess patients promptly and administer appropriate treatments amid fluctuating clinical situations.
Provided comprehensive guidance on lifestyle options and medical care as part of an innovative community health initiative.
Coordinated and ensured safe transport of patients receiving diverse therapies and procedures.
Oversaw infection control protocols and critical incident management, implementing procedural enhancements.
Facilitated training for new nurses and paramedics on care standards, operational procedures, and safety protocols.
Analyzed and validated clinical documentation and charts to confirm precision and compliance with regulations.
Directed quality-focused, cost-efficient care delivery in a high-volume trauma environment.
Facilitated successful department JCAHO accreditation by consistently upholding highest standards of care.
Developed and implemented instructional strategies for the paramedic program at Flint River Technical College, fostering student engagement and competency.
Education
Associate of Science - Registered Nurse
Excelsior College | Albany, NY | 06-2006
Associate of Science - Medical Administration
Flint River Technical College | Thomaston, GA | 06-2000
Associate of Applied Science - Paramedic
Spalding Community College | Griffin, GA | 06-1995
High School Diploma
Habersham Central High School | Mount Airy, GA | 06-1984
Skills
Clinical Program Management
Regulatory compliance
CMS regulations proficiency
HIPAA Compliance
ICD-10 coding
Quality improvement
Interdisciplinary Care
Operational efficiency
Data analysis
Microsoft Office
Home health care
Certification
Licensed RN
Compact RN license
National Registry Paramedic
COQS (Oasis Certified)
BCHHC (ICD 10 Coding Certified for home health)
Distinguished Service Award
State of Georgia Distinguished Service Award for Trauma and Pediatrics
Advanced Medical Life Support Instructor of the Year
Enhabit Home Health and Hospice Employee of the Year