Sherry Mulligan
St. Augustine,FL
Summary
Self-motivated and results-driven Benefits Analyst with expertise in providing exemplary service regarding benefits and wellness support. Having extensive knowledge and experience in Wellness Program Coordination. Spearheading numerous award winning Wellness Programs for St. Johns County over the past 16 years.
Overview
27
27
years of professional experience
Work History
Benefits Analyst
St. Johns County Sheriff's Office
06.2018 - Current
- Implemented open enrollment system to streamline benefits processes for employees.
- Created employee education programs to improve understanding of benefits packages and increase utilization.
- Checked employees' benefits enrollment for accuracy and inputted all data into PlanSource.
- Assisted with design and implementation of various employee benefits programs.
- Trained new team members in policies and procedures and offered insight into best ways to manage job tasks and duties.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Coordinated and conducted employee orientations to promote understanding of coverage and options.
- Analyzed and reported on employee benefits data to identify trends and develop strategies for improvement.
- Collaborated with Risk Management to develop and maintain up-to-date benefits manual.
- Built relationships with vendors to foster quality service delivery.
- Observed strict procedures to maintain data and plan participant confidentiality.
- Collected and tracked information about participation and outcomes of individual programs.
- Organized schedules for comprehensive group fitness programs.
- Built productive relationships with vendors and on-site providers.
- Developed wellness programs targeted on specific groups and areas of wellness.
- Managed health fair activities to expose employees to health and wellness businesses.
- Installed new exercise equipment and ensured safe and efficient operations.
- Collaborated with health and wellness professionals to create and execute events, seminars and workshops on various topics.
- Conducted needs assessments or surveys to determine interest in or satisfaction with wellness and fitness programs, events or services.
- Developed and implemented comprehensive fitness and wellness programs to promote healthy lifestyles.
Human Resources Specialist
St. Johns Count Board Of County Commisioners
02.2006 - 11.2016
- Managed payroll processing and benefits to compensate employees for service rendered.
- Performed budget analysis to control expenditures and predict future budget needs.
- Administered employee benefits programs and assisted with open enrollment.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Collected and tracked information about participation and outcomes of individual programs.
- Organized schedules for comprehensive group fitness programs.
- Built productive relationships with vendors and on-site providers.
- Developed wellness programs targeted on specific groups and areas of wellness.
- Managed health fair activities to expose customers to health and wellness businesses.
- Installed new exercise equipment and ensured safe and efficient operations.
- Coordinated marketing efforts to promote fitness and wellness programs.
- Collaborated with health and wellness professionals to create and execute events, seminars and workshops on various topics.
- Conducted needs assessments or surveys to determine interest in or satisfaction with wellness and fitness programs, events or services.
- Monitored and evaluated program performance to determine value and quality.
- Developed and implemented comprehensive fitness and wellness programs to promote healthy lifestyles.
Office Manager
STAT Medical Office Services
03.1997 - 10.2005
- Managed 20 employees and 35 Providers medical billing accounts.
- Updated reports, managed accounts, and generated reports for company database.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Established team priorities, maintained schedules and monitored performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Delivered performance reviews, recommending additional training or advancements.
- Evaluated employee records and productivity and submitted evaluation reports.
Education
Certification - Meeting And Event Planning
International Counsil Online Education Standards
On-Line07.2016
High School Diploma -
Florida State College of Jacksonville
Jacksonville, Florida06.1988
Skills
- Proficient in PlanSource, Munis, Excel, Word, Microsoft, Powerpoint, and other software used by the St Johns County Sheriffs Office
- Teamwork and Collaboration
- Organization and Time Management
- Supervision and leadership
- Dependable and Responsible
- Flexible and Adaptable
- Troubleshooting
Timeline
Benefits Analyst
St. Johns County Sheriff's Office
06.2018 - Current
Human Resources Specialist
St. Johns Count Board Of County Commisioners
02.2006 - 11.2016
Office Manager
STAT Medical Office Services
03.1997 - 10.2005
Certification - Meeting And Event Planning
International Counsil Online Education Standards
High School Diploma -
Florida State College of Jacksonville
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