Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
12
12
years of professional experience
Work History
Pre Suit Legal Assistant
Farah & Farah
01.2021 - Current
Organized documents to manage paper and electronic filing systems of clients.
Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
Office Manager
S & T Houses Of Hope
10.2014 - 01.2021
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained computer and physical filing systems.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Life Enrichment Director
Grand Villa Assisted Living
09.2012 - 09.2014
Provided one-on-one programs and activities for residents unable to participate in group settings.
Planned trips/shopping excursions and religious worship opportunities for residents.
Reduced resident isolation by promoting socialization opportunities within the community environment.
Managed budgetary constraints while providing high-quality programming options for all residents.
Coordinated holiday decorating of facility, garnering help of residents and volunteer staff.
Collaborated closely with residents, using effective communication to better understand favorite activities.
Education
High School Diploma -
Flagler Palm Coast High School
Palm Coast, FL
06.1991
Skills
Fast Learner
Scheduling/Planning
Microsoft Office
File Organization
Client Communication
Administrative Support
Calendar Management
Client Relations
Notary Public
Exceptional telephone etiquette
Organizational Efficiency
Case Management
Heartsaver CPR AED (CPR AED)
Timeline
Pre Suit Legal Assistant
Farah & Farah
01.2021 - Current
Office Manager
S & T Houses Of Hope
10.2014 - 01.2021
Life Enrichment Director
Grand Villa Assisted Living
09.2012 - 09.2014
High School Diploma -
Flagler Palm Coast High School
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