SHERRY Nielsen
Clinton,MS
Summary
Results-driven IT Reporting Analyst with a strong focus on generating SQL queries and producing timely reports. Proven ability to enhance operational efficiency through effective communication and collaboration. Committed to supporting data-driven decision-making across departments.
Overview
13
13
years of professional experience
Work History
It Reporting Analyst
Brown&Brown- TPI
Clinton, MS
09.2018 - 06.2026
- -Produced and disseminated reports to departments and contacts on a weekly, monthly, or quarterly basis to support informed decision-making.
- -Executed SQL queries to extract and analyze data from databases. and update dates.
- -Collaborated with teammates to research and resolve issues, enhancing overall team problem-solving efficiency.
- -Assign help desk tickets to appropriate teammate and track help ticket status.
- -Mailed insurance policy endorsements and declaration pages to insureds and agents, ensuring timely delivery and compliance.
Administrative Support Clerk
Berkley Security
Vicksburg, MS
08.2016 - 01.2018
- Coordinated communication between company staff and public/private agencies to ensure smooth information flow.
- -Processed job quotes, work orders, invoices, and bank deposits to support operational efficiency.
- -Maintain organization and efficiency while managing tasks and adhering to deadlines
- -Maintained organized files, records, and inventory, ensuring accurate computer information management.
- -Applied office policies and procedures in daily operational duties
- -Prepare and maintain computer inventory documents
Library Assistant
Hinds Community College, Work Study Program
Vicksburg, MS
12.2013 - 12.2014
- -Assisted students in navigating library technology and operational equipment to access resources effectively
- Utilized Microsoft applications for data file transfer, backup, and ensuring computer security protocols
- Contributed as a part-time employee by supporting team operations and workflow.
Education
Bachelor of Science - Business Administration/Management of Information Systems
Mississippi University For Women
Columbus, MS12-2016
Associates in Arts - General Studies
Hinds Community College
Vicksburg, MS05-2014
Skills
- SQL query optimization
- Technical troubleshooting
- Hardware and software installation
- Microsoft Office applications
- Organizational skills
- Confidentiality and integrity
- Adaptability in change
- Collaborative relationship building
- Communication and problem-solving
- Continuous skill development
HONORS:
Martin Scholarship, Mississippi University for Women 2014-2015, Deans List Hinds Community College 2014
Affiliations
FFA – Future Farmers of America 2004-2006
LETTER OF INTRODUCTION
- TO WHOM IT MY CONCERN:
- Please accept this letter of introduction. While my resume outlines pertinent data, I would like to provide some personal information as well. I graduated from Mississippi University of Women in December of 2016. I was enrolled in their online program for Business Administration and Management of Information Systems. In obtaining this goal of receiving my degree, I learned good discipline, effective communication skills, and the hard work satisfaction in completing my assignments.
- I have many years working in customer service with good customer interactions. When it comes to deadlines, I complete them punctually and accurately. I know how important it is in a business environment to work well as a team member. I have a pleasant demeanor, but always professional to customers and co-workers.
- I look forward from hearing back from you about this job opportunity. You can contact me either by phone or email. Thank you again.
- Sincerely
- Sherry Amanda Nielsen
Timeline
It Reporting Analyst
Brown&Brown- TPI
09.2018 - 06.2026
Administrative Support Clerk
Berkley Security
08.2016 - 01.2018
Library Assistant
Hinds Community College, Work Study Program
12.2013 - 12.2014
Bachelor of Science - Business Administration/Management of Information Systems
Mississippi University For Women
Associates in Arts - General Studies
Hinds Community College