Sherry O'Connor
Island Park,ID
Summary
Dynamic office manager with proven expertise at Chaffin Insurance Agency, excelling in document organization and customer service. Skilled in managing accounts payable and receivable, I effectively coordinated complex schedules and enhanced operational efficiency. My proactive approach ensured seamless communication with underwriters, driving successful outcomes in client interactions.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Office Manager/CSR
Chaffin Insurance Agency/Jeffrey Chaffin
Blackfoot, ID
09.2004 - 04.2019
- Maintained a filing system for records, correspondence, and other documents, accounts receivable/payable, phones, messages, emails, copier, scanning, and fax.
- Managed multiple tasks simultaneously while providing excellent customer service experience.
- Communicated well with various insurance company underwriters and insurance adjusters.
- Obtained information and input to various insurance company formats completing auto and homeowners' quotes.
Office Secretary
Drew's Inc.
Chubbuck, ID
10.2002 - 09.2004
- Performed data entry into computer systems; ensured accuracy of all entered information and inventory.
- Operated office equipment such as photocopiers, scanners, and fax machines.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Maintained organized filing system of paper and electronic documents.
- Managed errands and other essential duties.
Secretary/Office Manager
Brian R. Goates Law Office
Blackfoot, ID
06.1992 - 09.2002
- Managed busy calendar for attorney, planning and preparing client meetings, court dates, depositions and communications.
- Performed general office duties such as phone calls, messages, correspondence, filing, photocopying, faxing, and scanning.
- Prepared legal documents such as interrogatories, discovery, wills, bankruptcy, etc.
- Generated invoices for clients, handled accounts payable/receivable, business account and trust account.
- Monitored office supplies to replenish needed inventory before depletion.
Education
High School Diploma -
Blackfoot High School
Blackfoot, ID05-1984
Skills
- Office management
- Document organization
- Data entry
- Customer service
- Accounts payable
- Accounts receivable
Certification
- Notary Public (Expired)
Timeline
Office Manager/CSR
Chaffin Insurance Agency/Jeffrey Chaffin
09.2004 - 04.2019
Office Secretary
Drew's Inc.
10.2002 - 09.2004
Secretary/Office Manager
Brian R. Goates Law Office
06.1992 - 09.2002
High School Diploma -
Blackfoot High School
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