Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Sherry Parsons

Allen,KY

Summary

Driven and energetic with four years experience in real estate. Skilled at building productive working relationships with agents, lenders, appraisers, title companies, surveyors and attorneys to facilitate sales and satisfy clients.

I am an highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Real Estate Agent

Destination Realty
Ashland, Kentucky
05.2021 - Current
  • Advised clients on market conditions, prices, mortgages, legal requirements and related matters.
  • Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
  • Conducted property inspections to ensure compliance with applicable regulations and standards.
  • Negotiated purchase agreements and contracts with buyers and sellers.
  • Generated leads through networking activities such as cold calls and referrals from past clients.
  • Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
  • Maintained updated knowledge of local real estate markets.
  • Provided guidance to clients throughout the entire buying or selling process.
  • Prepared comparative market analysis to estimate properties' value.
  • Ensured all transactions followed state laws regarding real estate practices.
  • Performed administrative duties such as preparing paperwork for listing presentations, tracking sales data and updating internal databases.
  • Coordinated appointments to show homes to prospective buyers.
  • Researched current listings available in the area using multiple online resources.
  • Responded promptly to client inquiries via phone or email.
  • Managed real estate transactions from initiation to closing.
  • Showed residential properties and explained features, value and benefits of available homes.
  • Oversaw and negotiated offers for real estate purchases on clients' behalf.
  • Presented properties to potential buyers to address questions or concerns.
  • Facilitated closing processes between lender, mortgage companies, buyers and sellers.

Parts Administrator

Rudd Equipment
Prestonsburg, KY
02.2020 - Current
  • Maintained accurate inventory records of all parts and components.
  • Developed and implemented procedures for ordering, receiving, stocking, issuing, and tracking parts.
  • Created purchase orders for new parts requested by customers or staff.
  • Processed customer returns in accordance with company policy.
  • Inspected incoming shipments for accuracy and quality control purposes.
  • Prepared documentation such as invoices and packing lists associated with shipped goods.
  • Managed backorders and expedited deliveries as required to meet customer needs.
  • Monitored stock levels to ensure that adequate quantities are available at all times.
  • Performed regular cycle counts to maintain accuracy of inventory records.
  • Ensured compliance with safety regulations when handling hazardous materials.
  • Participated in physical inventories conducted annually or as needed.
  • Maintained cleanliness and organization of warehouse storage areas.
  • Worked with management team to improve workflows and eliminate unnecessary tasks.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Recruited and trained new employees to meet job requirements.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.

District Sales Coordinator

State Beauty Supply East KY
Ivel, Kentucky
01.2011 - Current
  • Analyzed customer feedback surveys to identify areas of improvement in products or services offered.
  • Maintained accurate records of all sales transactions using CRM software systems.
  • Conducted training sessions with new and existing sales personnel on product knowledge, customer service, and other topics related to the job.
  • Managed inventory levels for each store location ensuring adequate stock was available at all times.
  • Assisted customers with product selection, sizing and styling.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Demonstrated product features and benefits for customers' needs.
  • Handled customer complaints in a professional manner.
  • Upsold additional items based on customer interests and needs.
  • Suggested ideas for improving store operations and increasing profits.
  • Answered incoming telephone calls to provide store, products and services information.
  • Collected payments and provided accurate change.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered store and merchandise questions and led customers to wanted items.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.

Operations Supervisor

United Parcel Service, UPS
Prestonsburg, Kentucky
09.1996 - 03.2009
  • Developed and implemented standard operating procedures to ensure efficient workflow.
  • Identified areas of improvement and developed strategies to increase efficiency.
  • Monitored staff performance and provided feedback for improvement.
  • Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
  • Ensured compliance with all safety regulations in the workplace.
  • Resolved customer complaints in a timely manner to maintain customer satisfaction.
  • Directed employees on how to use equipment properly and safely.
  • Provided support to other departments as needed to meet organizational goals.
  • Supervised warehouse activities such as loading and unloading shipments, picking orders, packing items for shipment.
  • Assisted in the hiring process by conducting interviews and making recommendations for new hires.
  • Trained new employees on proper job functions and company policies and procedures.
  • Performed periodic audits of operational processes in order to identify potential risks or areas of improvement.
  • Developed strong relationships with customers through excellent customer service practices.
  • Trained, mentored and motivated employees to maximize team productivity.
  • Engaged employees to create safe, energetic work environment through feedback and recognition.
  • Oversaw implementation of procedures, goals and objectives within operations.
  • Identified areas for improvement and implemented new processes to enhance overall company quality and performance.
  • Developed work plans and schedules for employees to facilitate adequate staffing for service requirements.
  • Developed action plans based on analysis findings and implemented solutions.
  • Investigated and completed reports for work-related injuries, submitting paperwork to appropriate insurance carriers.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Discussed job performance problems with employees, identifying causes and issues to find solutions.
  • Delegated work to staff, setting priorities and goals.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Resolved customer complaints or answered customers' questions.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Developed work schedules according to budgets and workloads, covering priority tasks.

Education

Coding Certificate - Medical Coding

Eastern Kentucky Medical Coders
South Williamson, KY
05-2018

Business Certificate - Business

Excel Business College
Paintsville, KY
06-1990

Some College (No Degree) - Business

Prestonsbug Community Colllege
Prestonsburg, KY

Skills

  • Investment Property Analysis
  • Lease Negotiations
  • Technological proficiency
  • Buyer Representation
  • Home Staging Advice
  • Lead Follow Up
  • Negotiations expert
  • Lender relations
  • Client Needs Assessment
  • Buyers' agent
  • Property Assessments
  • Title Research
  • Property Management
  • Property Information Filing
  • Contract Preparation
  • Client management
  • Honest and ethical
  • Kentucky licensed real estate agent
  • Administrative Support
  • Attention to Detail
  • Negotiation Management
  • Property Research

Accomplishments

  • 2022 top commission agent for Destination Realty.
  • 2023 over million in sales. Destination Realty.

Certification

  • Kentucky Real Estate Agent
  • AAPC coder
  • Licensed Nail Technician in Kentucky

References

References available upon request.

Timeline

Real Estate Agent

Destination Realty
05.2021 - Current

Parts Administrator

Rudd Equipment
02.2020 - Current

District Sales Coordinator

State Beauty Supply East KY
01.2011 - Current

Operations Supervisor

United Parcel Service, UPS
09.1996 - 03.2009

Coding Certificate - Medical Coding

Eastern Kentucky Medical Coders

Business Certificate - Business

Excel Business College

Some College (No Degree) - Business

Prestonsbug Community Colllege

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Sherry Parsons