Veteran Billing Manager focused on team efficiency and producing high-quality work. Excellent collaborator and relationship-builder familiar with compliance and documentation requirements. Enthusiastic about taking billing operations to the next level through proactive leadership and skilled problem solving.
Hi, I’m
Sherry Peyton
Medical Billing
Wellston,OK
Summary
Overview
27
years of professional experience
Work History
West Gray MedicalNorman, OK
Billing Account Manager
07.2014 - Current
Job overview
- Worked with customers to develop payment plans and bring accounts current.
- Reviewed billing problems, researched issues and resolved concerns.
- Created new standard operating procedures improving billing accuracy and cash flow.
- Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
- Worked cross-functionally with customer service, inventory and finance teams for conflict resolution.
- Performed billing, collection and reporting functions for office generating over $[Amount] annually.
- Listened to customers and negotiated solutions that met creditor and debtor needs.
- Processed debtor payments and updated accounts to reflect new balance.
- Entered client details and notes into system for interdepartmental access and review.
- Located customers with overdue accounts and solicited payment in compliance with fair debt collection practices.
- Worked with 4 or more medical providers at one time in behavioral health, anesthesia and urgent care
Banc First Norman, OK
Bank Teller
11.2010 - 04.2014
Job overview
- Educated customers on use of banking website and mobile apps.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Placed orders for customer checks and verified starting numbers.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- managed over 50 customers a day
WalmartNorman, OK
Department Manager
02.1995 - 08.2010
Job overview
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Prepared annual budgets with controls to prevent overages.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Achieved financial objectives by preparing annual budgets, scheduling expenditures, analyzing variances and initiating corrective actions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
Education
University of OklahomaNorman, OK
Some College (No Degree) from General
05.2001
University Overview
Skills
Collections understanding
undefinedTimeline
Billing Account Manager
West Gray Medical
07.2014 - Current
Bank Teller
Banc First
11.2010 - 04.2014
University of Oklahoma
Some College (No Degree) from General
05.2001
Department Manager
Walmart
02.1995 - 08.2010
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