I have never been in trouble with the law I've always been a good person and somebody to get along with
Overview
28
28
years of professional experience
Work History
Foster Parents
D.c.f
04.2017 - Current
Deli Server
Maple Fields
04.2022 - 11.2023
Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
Greeted customers at counter to fulfill requests and answer questions.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Enhanced customer satisfaction by providing efficient and friendly service at the deli counter.
Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Made food according to standard recipes with requested changes for customer satisfaction.
Listened carefully to customer instructions and prepared orders according to those preferences.
Opened new inventory and rotated stock by dates to maintain freshness.
Housekeeper
Shelburne Bay
07.2004 - 01.2012
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Disposed of trash and recyclables each day to avoid waste buildup.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Caregiver, Special Needs
V.n.a
02.2000 - 12.2003
Prepared meals and snacks and fed clients.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Enhanced the quality of life for special needs individuals by providing personalized care and attention.
Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
Provided compassionate care for special needs clients, ensuring their comfort and dignity at all times.
Developed strong relationships with clients and families, fostering trust and open communication regarding care plans.
Communicated well both verbally and in writing with clients, guardians, and medical professionals.
Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
Developed strong crisis management skills, working proactively to diffuse challenging situations and maintain a calm, supportive environment for special needs individuals.
Offered support to assist with supervising special needs individuals in home.
Sales Associate
Dunkin' Donuts Center
12.1996 - 12.2002
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Engaged with customers to build rapport and loyalty.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Family Support Specialist at Department of Children and Family Services - D.C.FFamily Support Specialist at Department of Children and Family Services - D.C.F
Leadership Development (Statewide) at D.C.F. Office of Quality & Innovation FL State GovLeadership Development (Statewide) at D.C.F. Office of Quality & Innovation FL State Gov
Supervisory Revenue Agent / Senior Employee Plans Specialist at US Department of Treasury – Internal Revenue Service – Tax Exempt / Governmental EntitiesSupervisory Revenue Agent / Senior Employee Plans Specialist at US Department of Treasury – Internal Revenue Service – Tax Exempt / Governmental Entities