Sherry Reuter
Westminster,Colorado
Summary
Highly personable Customer Service Professional with over 27 years of experience in Management , Payroll, Scheduling, Customer Service and Human Resources within the Retail and Security Industry
Overview
27
27
years of professional experience
Work History
Assistant Manager
FAMILY DOLLAR
03.2013 - Current
- Duties included customer service, merchandising, seasonal display installation, schematics, inventory, and complaint resolution
- Exceptional computer skills including the use of retail software
- Interviewed potential new hires and provided initial training
- Performed cashier duties during busy periods
- Monitored store cleanliness and safety
- Opened and closed the store which included counting cash drawers and making bank deposits
- Stocked and restocked inventory when shipments were received
- Completed payroll and weekly schedules according to payroll policies
- Acting store manager for 6 months while manager out on LOA.
Payroll and Scheduling Manager
SECURITAS SECURITY SERVICES
07.2005 - 07.2012
- Verify attendance, hours worked, and pay adjustments, and post information onto designated records
- Keep track of leave time, such as vacation, personal, and sick leave, for employees
- Compile employee time, production, and payroll data from time sheets and other records
- Post relevant work hours to client files to bill clients properly
- Independently managed, established, maintained and reviewed schedules
- Interviewed and matched available staff to posts
- Managed team of 40 flex officers
- Area trainer for Payroll and Scheduling.
Security Account Manager
Securitas Security Services USA
07.2002 - 07.2005
- Create or implement security standards, policies, and procedures
- Plan, direct, or coordinate security activities to safeguard company assets, employees, guests, or others on company property
- Supervise subordinate security professionals, performing activities such as hiring, training, assigning work, evaluating performance, or disciplining
- Communicate security status, updates, and actual or potential problems, using established protocols
- Conduct physical examinations of property to ensure compliance with security policies and regulations.
- Monitor security policies, programs or procedures to ensure compliance with internal security policies,licensing requirements, or applicable government security requirements, policies, and directives
- Respond to medical emergencies, bomb threats, fire alarms, or intrusion alarms, following emergencyresponse procedures
- Plan security for special and high-risk events
- Train subordinate security professionals or other organization members in security rules and procedures.
Assistant Manager
RITE AID
04.1996 - 09.2002
- Directed and supervised 20 employees engaged in sales, inventory-taking and reconciling cash receipts
- Opened a new store location and assisted in recruiting and training new staff
- Opened and closed the store, which included counting cash drawers and making bank deposits
- Stocked and restocked inventory when shipments were received
- Reorganized the sales floor to meet company demands
- Completed payroll and weekly schedules according to payroll policies
- Addressed customer inquiries and resolved complaints
- Maintained daily record of all transactions.
Education
High School Diploma -
West High School
GED - undefined
Colorado Department
Cosmetology
Columbine Beauty School
Skills
- Directing Team Members
- Customer Relations
- Retail Operations Management
- Staff Management
- Managing Multiple Priorities
- Time Management
- Recruiting and Interviewing
Timeline
Assistant Manager
FAMILY DOLLAR
03.2013 - Current
Payroll and Scheduling Manager
SECURITAS SECURITY SERVICES
07.2005 - 07.2012
Security Account Manager
Securitas Security Services USA
07.2002 - 07.2005
Assistant Manager
RITE AID
04.1996 - 09.2002
High School Diploma -
West High School
GED - undefined
Colorado Department
Cosmetology
Columbine Beauty School
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