Summary
Overview
Work History
Education
Skills
Vartec Long Distance Co.
References
Timeline
Generic

Sherry Rodriquez

Waco,Texas

Summary

To be part of a company that encourages progressive thinking from their employees, while providing a challenging and changing working environment.

Overview

17
17
years of professional experience

Work History

General Clerk II

ATP2
06.2019 - 08.2021
  • Duties include, Data Entry on Veteran Medical Claims, making sure information as of Name, Address, Dr
  • Name and address, the correct account number and Codes and Amounts were correct, if not we had to put in codes to get another amount that was correct before approval
  • Worked in E-cams and Choice programs
  • Outlook email, worked off Teams to communicate with other team members and Leads, and Zoom for meetings
  • Training new employees also
  • Worked 40 a week plus some OT on Saturdays

Office Manager

Hobby Services Payday Loan Co.
09.2006 - 06.2019
  • Duties include, Open and Close Store Mon-Fri, do Collection Calls twice a day
  • Verify with the bank on customers accounts if our funds were available, then I would do a bank run and deposit cash into Corp
  • Account
  • Order office supplies and equipment
  • Underwriter on new and old applications to make sure everything was updated
  • Print checks out for customers, bills, and employees
  • Did Daily to Yearly Reports in Profit & Loss and fax to Corp
  • Office
  • Worked 40 + hrs a week

Invoice Processor II

SYZYGY INC.
05.2004 - 09.2006
  • Duties include, Data Entry on Invoice claims, putting information into computer system, if the Ticket number or Items, Name, Address was incorrect, I had to research in email, or had to call Venders to get the correct information before it was sent off with approvals
  • And if there wasn't enough money on the invoice to pay we had to call buyers to get the approved amount
  • Worked 40 + hrs a week

Education

Associate of Science - Computer Science & Office Accounting I & II

Navarro College
Corsicana, TX
05-1997

GED -

H.G. Spruce High School
Dallas, Tx
06-1984

Skills

  • MS Office 2000
  • Word
  • Manheim Tracker
  • Quickbooks 2001
  • Basic Excel
  • Power Track
  • Underwriting
  • Filing
  • Data Entry
  • Customer Service
  • Collection Calls
  • Collections Processing
  • Repayment plan structuring
  • Billing Procedures
  • Credit Card Payment Processing
  • Organizational Strengths

Vartec Long Distance Co.

  • I worked as an CUSTOMER SERVICE REP from 6/1997 TO 12/2000. I also trained new hires who came on the floor. There were over 500 customer services rep in the building. And we were always in Que over 100 a day or more. I always worked overtime, when they asked. Was in the process of applying Supervisor, when I got word that the company was moving to a bigger building in Down Town Dallas, Tx. On Mocking Bird Lane. Where I was already working was in Red Oak it was right of Beltline Rd. I was already driving 55 miles one way and 1 1/2 hrs to work. This would put me another 25 miles on the road, with an extra 1 hour trying to get to the new location. So I put my 2 week notice in, and they had offered me more money, but I had to turn it down. I enjoyed working as an customer service rep. always able to help customers, correcting bills, and had to explain how we got onto there regular telephone bill. During that time there were 5 numbers you would dial before you dial your long distance number and it would be cheaper. At no cost to the customer just was a cheaper rate to make a long distance call at that time.

References

References available upon request.

Timeline

General Clerk II

ATP2
06.2019 - 08.2021

Office Manager

Hobby Services Payday Loan Co.
09.2006 - 06.2019

Invoice Processor II

SYZYGY INC.
05.2004 - 09.2006

Associate of Science - Computer Science & Office Accounting I & II

Navarro College

GED -

H.G. Spruce High School
Sherry Rodriquez