Strategic Project Operations Manager with 10+ years of expertise in risk management, sustainability, and operational efficiency. Skilled in identifying, assessing, and mitigating risks to ensure regulatory compliance, resilience, and project success. Proven ability to optimize workflows, allocate resources, oversee logistics, and manage emergency operations while upholding industry best practices. Led initiatives that enhanced resource efficiency, minimized disruptions, and strengthened safety protocols. Recognized for leveraging data-driven strategies to drive operational excellence while balancing efficiency, compliance, and sustainability.
Overview
11
11
years of professional experience
Work History
Program Analyst
Dept. of Homeland Security | Office of the Chief Security Officer
05.2019 - 12.2022
Led program planning, coordination, and operational execution for continuity and critical infrastructure at DHS Headquarters. Developed and implemented resilient strategies to ensure uninterrupted operations during emergencies. Assessed risks, escalated issues to senior officials, and provided analysis to support decision-making. Created and executed policies to enhance operational continuity, ensuring readiness and effective communication with stakeholders.
Advanced from Program Officer to Program Analyst to support COVID-19 response efforts, leveraging analytical expertise to enhance workplace health and safety initiatives
Collected, analyzed, and reported critical employee health data to the Department of Homeland Security (DHS) and its agencies, including Border Patrol, Customs, and Secret Service, strengthening pandemic response strategies
Revitalized team collaboration and increased operational readiness 25%, coordinating and leading 5+ cross-functional training sessions and ensuring seamless alignment with updated emergency protocols
Assessed operational risks and identified issues affecting organizational performance, escalating concerns to senior leadership with data-driven recommendations
Elevated operational workflows 15% and provided actionable insights, delivering 40+ investigative reports to senior leadership and leading to improvements in investigative processes
Managed the selection, procurement, and lifecycle maintenance of emergency management equipment, optimizing resource readiness
Collaborated with cross-functional teams to evaluate training and exercise programs, enhancing organizational preparedness
Maintained strong interagency collaboration with federal, state, and local agencies to support investigations and emergency response initiatives
Trained and mentored teams on operational procedures, emergency management policies, and investigative best practices, improving overall team efficiency and effectiveness
Federal Officer
Dept of Homeland Security
06.2017 - 05.2019
Led security risk assessments, compliance reviews, and investigative research to strengthen DHS personnel, physical, operational, and information security programs. Supervised and guided investigative teams, ensuring thorough research, analysis, and reporting to support DHS security operations and risk mitigation efforts.
Developed over 50+ case reports, statistical analyses, and narrative summaries annually, presenting findings to DHS leadership and interagency stakeholders to enhance decision-making
Managed the collection, evaluation, and synthesis of intelligence from 5+ law enforcement databases, ensuring 100% compliance with security reporting standards and improving response times to security threats
Prepared high-level briefings and responses to Congress, government agencies, and the public, addressing 75+ security program inquiries annually and influencing national security policies
Provided strategic recommendations to senior leadership, resulting in a 20% increase in operational efficiency and ensuring full alignment of security operations with federal directives
Chaired and participated in 10+ DHS working groups, leading the development and execution of standardized security policies that strengthened classified information protection across all components
Led investigations into 100+ misconduct allegations, analyzing intelligence data to support criminal cases, disciplinary actions, and risk mitigation strategies, reducing policy violations by 30%
Senior Program Manager
United States Army
12.2011 - 12.2013
Oversaw and streamlined multi-functional programs, including human resources, intelligence, operations, logistics, communications, medical services, and troop supply, ensuring seamless day-to-day operations. Led and managed CBRN operations, directing a 44-person team through 4 subordinate officers, ensuring strategic planning, coordination, and execution of all Chemical, Biological, Radiological, Nuclear, and Environmental (CBRN) operations.
Monitored air quality and assessed radiation levels at various posts, ensuring accurate documentation in deployment files to support veterans' medical claims related to burn pit exposure.
Responded to chemical threats, including anthrax attacks at the Pentagon, securing and clearing nine floors and ensuring the safety of 1,000+ personnel
Led monthly environmental training sessions for 2,500 brigade members on gas mask use, chemical safety, and combat zone environmental hazards
Conducted audits for all units and battalions to ensure compliance with military environmental standards post-deployment
Prepared Unit Status Readiness Reports for the Department of the Army, analyzing personnel, equipment, and training data for high-level decision-making
Enhanced early threat detection and response by maintaining accountability and serviceability of $1 million in CBRN equipment, ensuring 100% operational readiness
Strengthened soldier safety and preparedness by advising senior leadership on CBRN defensive measures, risk mitigation strategies, and threat levels, reinforcing operational resilience
Provided critical insights on unit operations and readiness by preparing and delivering monthly Unit Status Reports to the Brigade Commander and Executive Officer, influencing key decisions on personnel, sustainability, training, and overall mission readiness
Education
MBA - Master of Environmental Management and Sustainability
Webster University
BS - Criminal Justice Administration
Park University
Associate of Science (AS) - General Studies
Northern Virginia Community College
Certificate of Sustainability - undefined
Webster University
Skills
Change Management
Regulatory Compliance
Safety Training
Team Supervision
Project Planning
Policy Implementation
Risk Mitigation
Policy Development
Project Management
Stakeholder Engagement
Operational Efficiency
Vendor Management
Timeline
Program Analyst
Dept. of Homeland Security | Office of the Chief Security Officer
05.2019 - 12.2022
Federal Officer
Dept of Homeland Security
06.2017 - 05.2019
Senior Program Manager
United States Army
12.2011 - 12.2013
BS - Criminal Justice Administration
Park University
Associate of Science (AS) - General Studies
Northern Virginia Community College
Certificate of Sustainability - undefined
Webster University
MBA - Master of Environmental Management and Sustainability
Administrative Support Specialist GS-301 at U.S. Department of Homeland Security, Office of the Chief Human Capital OfficerAdministrative Support Specialist GS-301 at U.S. Department of Homeland Security, Office of the Chief Human Capital Officer
CONTRACT SPECIALIST (Acquisition Professional Career Program (APCP)) at Department of Homeland Security (Office of Chief Procurement Officer – United States Citizenship and Immigration Services (USCIS) Detail)CONTRACT SPECIALIST (Acquisition Professional Career Program (APCP)) at Department of Homeland Security (Office of Chief Procurement Officer – United States Citizenship and Immigration Services (USCIS) Detail)