Sherry Rybak
Fort Lauderdale,FL
Summary
Dynamic produce professional with expertise in customer service and food safety compliance. At Food Giant, implemented inventory systems that reduced waste by 20%. Known for dependability and teamwork, consistently enhancing customer satisfaction through product knowledge and engaging presentations. Proven ability to train and mentor teams, fostering a collaborative and efficient work environment.
Overview
27
27
years of professional experience
Work History
Produce Sales Associate
By Their Fruits
01.2015 - Current
- Assisted customers in selecting fresh produce and provided product information to enhance shopping experience.
- Maintained cleanliness and organization of produce displays to ensure appealing visual presentation.
- Monitored inventory levels and reported stock shortages to ensure product availability for customers.
- Learned proper food handling techniques to adhere to safety and health regulations in produce department.
- Assisted in training new employees, sharing valuable knowledge to help them succeed in their roles.
- Reduced product waste by closely monitoring inventory levels and rotating stock as needed.
- Maintained accurate pricing labels, helping to minimize confusion for customers during checkout.
- Boosted customer satisfaction by providing exceptional service and knowledge of produce items.
- Maintained a clean and inviting produce section that encouraged customers to explore new items, leading to increased sales and repeat business.
- Provided support during peak shopping hours, ensuring that all customers received prompt assistance.
- Streamlined restocking processes by organizing backroom storage areas for easy access to products.
Produce Manager
Food Giant
03.2021 - 05.2022
- Oversaw daily produce operations, ensuring quality and freshness standards were consistently met.
- Trained and mentored team members on best practices in produce handling and storage.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Collaborated with suppliers to negotiate pricing and ensure timely delivery of fresh products.
Mail Clerk / Receptionist
Bateman Gordon and Sands
04.2000 - 01.2013
- Sorted and distributed incoming mail and packages efficiently.
- Maintained accurate records of shipping and receiving activities.
- Operated postal equipment and systems to streamline mail processing.
- Assisted in managing inventory of mailing supplies and materials.
- Collaborated with team members to ensure timely delivery of mail services.
Customer Service Representative
Publix
06.1998 - 03.2000
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Education
High School Diploma -
Pompano;Beach High School
Pompano;Beach FloridaSkills
- Customer service
- Cleaning and sanitizing
- Opening and closing duties
- Customer engagement
- Cash handling proficiency
- Stock rotation
- Market awareness
- Food safety compliance
- Product presentation
- Product knowledge expertise
- Waste reduction
- Dependability
- Stock organization
- Teamwork and collaboration
- Friendly and helpful
- Reliable and responsible
Timeline
Produce Manager
Food Giant
03.2021 - 05.2022
Produce Sales Associate
By Their Fruits
01.2015 - Current
Mail Clerk / Receptionist
Bateman Gordon and Sands
04.2000 - 01.2013
Customer Service Representative
Publix
06.1998 - 03.2000
High School Diploma -
Pompano;Beach High School