Sherry Santoro
Knoxville,TN
Summary
Diligent Desired Position with solid background in publishing, overseeing
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
16
16
years of professional experience
Work History
Magazine Publisher
2 Wheel Thunder
Hillsboro, TN
01.2005 - 12.2007
- Developed editorial calendars to streamline content production and ensure timely publication.
- Collaborated with graphic designers to create visually appealing layouts for print and digital platforms.
- Edited and proofread manuscripts to maintain high editorial standards and consistent voice across publications.
- Coordinated with authors and contributors to gather submissions and provide feedback for improvement.
- Increased readership with targeted marketing strategies and engaging content development.
- Expanded distribution channels by negotiating contracts with new partners and vendors.
- Utilized desktop publisher software to examine printed materials and verify design elements remained intact.
Administrative Assistant
Cenacle Spiritual Life Center
Lantana, FL
09.1995 - 08.2004
- Optimized inventory control to support procurement efficiency.
- Created detailed meeting agendas and minutes, promoting accountability in follow-up actions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed scheduling for meetings and events, ensuring optimal use of resources.
Cashier/Stocker
Nutrition World
Lake Worth, FL
09.2000 - 06.2001
- Processed customer transactions efficiently and accurately at point of sale.
- Assisted customers in selecting dietary supplements and nutrition products.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Handled cash, credit, and debit transactions with attention to detail and accuracy.
Benefits Administrator
Diocese Of Palm Beach
Palm Beach Gardens, FL
01.1992 - 09.1996
- Processed employee benefits enrollments and changes within HRIS system.
- Addressed employee questions about benefits eligibility and plan specifics.
- Facilitated regulatory compliance in benefits administration at both federal and state levels.
- Coordinated open enrollment activities, ensuring effective communication of benefit options.
Secretary To Superintendent Catholic Schools
Diocese of Palm Beach
Palm Beach Gardens, FL
01.1992 - 05.1994
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Developed and implemented office procedures to improve workflow efficiency.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
Education
High School Diploma - Business Administration
Lake Worth High School
Lake Worth, FL06.1975
Skills
Punctual and dependable office manager
Strong commitment to customer/client needs
Excellent multitasking skills
Great team member
Timeline
Magazine Publisher
2 Wheel Thunder
01.2005 - 12.2007
Cashier/Stocker
Nutrition World
09.2000 - 06.2001
Administrative Assistant
Cenacle Spiritual Life Center
09.1995 - 08.2004
Benefits Administrator
Diocese Of Palm Beach
01.1992 - 09.1996
Secretary To Superintendent Catholic Schools
Diocese of Palm Beach
01.1992 - 05.1994
High School Diploma - Business Administration
Lake Worth High School